Xerox 6100BD - Phaser Color Laser Printer User Manual - Page 15

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Xerox 6100BD - Phaser Color Laser Printer User Manual

Accept a Xerox request to enable desktop sharing

User Guide
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How do I request Xerox support?

When you want to request assistance from Xerox Support, you
can call the Xerox Support Hotline through standard support
procedures. If Xerox Hotline support is unable to immediately
resolve your issue or concern, you will be asked to click the
[Home: Support Access] link to enable remote desktop sharing.
Desktop sharing enables Xerox to remotely troubleshoot problems
quickly in real-time.
You can also send Xerox an email message that describes your
questions or comments through Remote Services.
To enable desktop sharing:
1. Click [Home: Support Access].
A support dialog box opens.
2. Enter your name, contact information and a description of your
question or issue.
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