Xerox WORKCENTRE C2424 Service Manual - Page 5

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Also for Xerox WORKCENTRE C2424: Quick Reference Manual (14 pages), Brochure (8 pages), Supplementary Manual (7 pages), Specifications (6 pages), User Manual (43 pages), Getting Started Manual (26 pages), User Manual (21 pages), User Manual (20 pages), Maintenance Manual (20 pages), User Manual (19 pages), Instructions Manual (16 pages), Manual (12 pages), Instructions Manual (6 pages), Installation Manual (4 pages), Installation Manual (2 pages), Feed Roller Kit Replacement (2 pages), Setup Manual (2 pages), Voluntary Product Accessibility Template (10 pages), Competitive Comparison (3 pages), Quick Reference Manual (14 pages), Quick Reference Manual (13 pages)

Xerox WORKCENTRE C2424 Service Manual
Paper Path and Media-Based Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-76
Operating System and Application Problems . . . . . . . . . . . . . . . . . . . . 4-79
Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81
5 Image-Quality Troubleshooting
Image-Quality Problems Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Scanner Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Diagnosing IOT (Print Engine) Print-Quality Problems . . . . . . . . . . . . . 5-11
xvi
fineline6
Media-Based Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-76
Checking the Process and Media Path Drive . . . . . . . . . . . . . . . 4-78
Testing Communications Ports . . . . . . . . . . . . . . . . . . . . . . . . . 4-79
Obtaining Serial Back Channel Trace . . . . . . . . . . . . . . . . . . . . . 4-82
Service Technician RIP Procedure . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Isolating a Copy/Scan Malfunction to the Scanner/DADF. . . . . . . 5-3
DADF Image-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Dark Streaks on the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . 5-4
Skewed Copy Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Copy Image is Lighter/Darker than the Original . . . . . . . . . . . . . 5-5
Fuzzy Text/Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Copied Image Colors Do Not Match the Original . . . . . . . . . . . . . 5-7
Dark Streaks on the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . 5-8
Copied Image is Skewed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Copied Image is Lighter/Darker than the Original . . . . . . . . . . . . 5-8
Copy Image Colors Do Not Match the Original. . . . . . . . . . . . . . . 5-9
Fuzzy Text/Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Predominate Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Smudges or Smears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
The Printed Image Is Too Light or Too Dark . . . . . . . . . . . . . . . 5-15
No Image is Being Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Color is Uneven or Color is Wrong . . . . . . . . . . . . . . . . . . . . . . 5-16
Streaks or Lines Down the Print . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Scratches or Marks Parallel to the Long Axis of Printing,
Particularly with Transparencies . . . . . . . . . . . . . . . . . . . . . 5-19
There is ink on the White Portion of the Printed Page . . . . . . . . 5-21
Fuzzy Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Poor Primary Color Fills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Ghosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Poor Small Text Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vertical Lines Appear Wavy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Oil Streaks on Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Incomplete Image Transfer to Paper . . . . . . . . . . . . . . . . . . . . . 5-29
Ink Smears on First Printed Side of Duplex Print . . . . . . . . . . . . 5-30
Repeating Print Defects on Print . . . . . . . . . . . . . . . . . . . . . . . . 5-31
. . . . . . . . . . . . . . . 4-73
. . . . . . . . . . . . . . . 4-75
WorkCentre C2424 Copier-Printer