Xerox 6100BD - Phaser Color Laser Printer User Manual - Page 29

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Xerox 6100BD - Phaser Color Laser Printer User Manual

Information provided on History page

User Guide
8

Is an activity history available?

The Remote Services History page contains a list of activities that
have been performed. To open the History page, click the
[History] link located on the Home page.
Capture & Transfer–capture and transfer of machine and/or
job data to Xerox
Remote Monitoring–if enabled, presents periodic capture
and transfer of systems Remote Services log data
File Cleanup–deletion of captured files after they are
transmitted to Xerox
Support Requests (formerly called Service Request
Accepted)–status of Support Requests received
Remote Services Installation–software updates installed
Support Access–sessions of interactive support and desktop
sharing
MeterAssistant (formerly called Billing)–if enabled from the
MeterAssistant feature on the Home: Setup: General
Settings tab page, presents transmission details of automated
meter readings and current meter readings
NOTE: MeterAssistant is available on monochrome and
highlight color printers, only.
Setup–identifies features of Remote Services that are enabled
or disabled
Contact–email communication sent to Xerox Support.
The status of each task may be either Completed, In Progress, or
Canceled. Each task is give a Date/Time Stamp, which identifies
the date and time you first received the task request.
To view recent updates to the History table, click the [Refresh]
button.
To clear the history log and refresh the table to its empty state,
click the [Clear] button.
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