Blackberry 7130g Getting Started Manual - Page 21

Browse online or download pdf Getting Started Manual for Cell Phone Blackberry 7130g. Blackberry 7130g 26 pages. Blackberry smartphone safety and product information
Also for Blackberry 7130g: Safety And Product Information (16 pages), Getting Started Manual (20 pages), Getting Started Manual (28 pages), Getting Started Manual (28 pages)

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Frequently asked questions

Why does my device not turn on?

The power might be off. Press the Power button.

The battery might not be charged. See "Charge

the battery" on page 6 for more information.

Why does my device not charge?

A connection might not be complete. Check that

all cables and plugs are fully inserted into ports

and power outlets. See "Charge the battery" on

page 6 for more information.

The battery might not be inserted properly. Turn

off your device and then remove and reinsert the

battery. Verify that the connectors on the battery

align with the connectors on your device. See

"Insert the battery" on page 5 for more

information.

If you connect your device to the computer to

charge, verify that the computer is turned on. If

you connect your device to the computer using a

USB hub, the hub must be self powered to provide

enough power to charge your device.

Can I charge my device by connecting it to my

computer?

If you have installed the BlackBerry Desktop

Software or the BlackBerry Device Manager on

your computer, you can connect your device to the

computer to charge the battery.

Verify that the computer is turned on.

Connect the smaller end of the USB cable to

your device.

Connect the larger end of the USB cable to

an available USB port on your computer.

Note: To find more help with connecting your

device to the computer, in the desktop software,

click Help to view the BlackBerry Desktop

Software Online Help.

Why can I not send or receive email messages?

Verify that your device is connected to the

wireless network. See "Connect to the wireless

network" on page 6 for more information.

Verify that you have associated your device with a

supported email address. See "Setting up for

email using the T-Mobile Instant Email Service

with BlackBerry" on page 7 for more information.

If you are using T-Mobile Instant Email Service

with BlackBerry, see the BlackBerry Internet

Service Online Help for more information about

email message troubleshooting.

If you continue to be unable to send and receive

messages, reset your device by removing and

reinserting the battery.

Note: To find more information about sending and

receiving email messages, in a messages list, click

the trackwheel. Click Help > Email Messages.

How do I clean the screen?

Clean the screen and device using only a soft dry

cloth. Do not use liquid, aerosol cleaners, or

solvents on or near your device. Disconnect any

cables from your computer and unplug any

charging accessories from the electrical outlet

before cleaning.

Note: See the Safety and Product Information

Booklet on the BlackBerry User Tools CD for more

information about caring for your device.

Where can I buy accessories for my device?

You can buy approved accessories for your device

online at: