Blackberry 8820 SMARTPHONE Getting Started Manual - Page 39

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Also for Blackberry 8820 SMARTPHONE: Safety And Product Information (32 pages), Tips (4 pages), Product Information (33 pages), Getting Started Manual (44 pages), Quick Start Manual (17 pages)

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Troubleshooting

I cannot connect to a wireless network

Try performing the following actions:
• Verify that your SIM card is inserted in your BlackBerry® device correctly.
• Verify that you have turned on the connection to the wireless network.
• Verify that you are connected to your wireless service provider's network. If
you switched wireless networks manually, your device remains connected to
that wireless network until you select your wireless service provider's network
again.
• If your wireless service provider supports UMA, verify that your connection
preference is not set to UMA-only.

I cannot connect to a Wi-Fi network

Try performing the following actions:
• Verify that you have turned on the connection to the Wi-Fi® network.
• Verify that you are in a Wi-Fi coverage area.
• If the Wi-Fi network does not appear in the Setup Wi-Fi application and you
know the network name, connect to the Wi-Fi network manually.
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