DirectConnect DCC5H User Manual - Page 4

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5.0 T

ROUBLESHOOTING

If this DirectConnect

product does not appear to be functioning, please make

certain that the source and the destination device connected to the unit are

functioning correctly. If other problems exist please check the conditions below carefully.

In the event of problems, first make certain that the single Cat5/6 cable is not longer than

specifications. Next, make certain that the HDMI™ Extenders are receiving power.

If all is well in these areas, remember that HDMI™ devices communicate with one

another so the source devices and destination device must be fully HDMI™ capable. If

you experience problems using the HDMI™ Extender, you should attempt to determine

what is wrong by attaching each of the source devices – one at a time – directly to the

destination device using the same cables you are using with the expanded system.

This is a way of determining if the problem is due to bad cables or a problem with the

other devices. If you are unable to obtain a signal using this simplified path, double

check the cables, the source device(s) and/or the destination device.

CONDITION

No display image/LED light on

Is the power adapter connected? If a power strip is used, is

the ON/OFF switch set to "ON" position?

Extender Receiver is OFF

Is the display unit turned on? Is the display unit set to the

No display image/LED light ON

correct video input? Are your HDMI™ and/ or Cat5e/6

cables damaged?

Transmitter & Receiver are ON

Please refer to the connection diagram.

1- Check the display unit's volume

Image without sound

2- Turn off the HDMI™ source

again. If there is still no sound, then:

Note

: That units connected with a DVI

3- Unplug the power adapter on the Extender transmitter

adapter will not have sound –

and receiver unit for 10 seconds and then plug in again.

DVI is a video-only connection

4- Repeat step 2 again if still not working.

standard

Note:

Examine the HDMI™ and/or Cat 5e/6 cable and replace with

new cables if possible. To ensure that the extender units

Poor picture quality

are operating correctly, test with the shortest HDMI™ and/or

Cat 5e/6 cable possible. Longer or inferior/ damaged cables

(snow, sparkles, banding, etc)

will compromise image quality. Use only Cat5e/6 UTP cable

with cross stand inside for the best results possible.

DO NOT open the HDMI™ extender boxes. There are no user repairable parts inside.

Once opened, DirectConnect

is not responsible. For other problems, please

contact DirectConnect

at 800.531.3224.

5.1 N

-HDCP-C

OMPLIANT

If a DVI device does not appear to work, make certain that the device is HDCP-compliant. A

non-HDCP-compliant DVI device will not work with a signal that has HDCP encoding present.

Notice:

DirectConnect

reserves the right to make changes in the hardware, packaging

and/or any accompanying documentation without prior written notice.

POSSIBLE SOLUTIONS

Are the cables connected properly?

(DVD, PS3 etc.)

Some devices not HDMI™ certified may have compatibility problems.

http://www.directconnecthome.com

EVICES

6 / 8

1.0 SPECIFICATIONS

Signal Inputs/Output

Signaling rates

Signal Inputs/Output

Input Video Signal

Input DDC Signal

Maximum Single Link Range

Output Video

Video format supported

DTV/HDTV

Digital Signal I/O

HDMI™ Compliance

Operating Frequency

Frequency

Vertical Frequency Range

Video Amplifier Bandwidth

Resolutions

Interlaced(50&60Hz)

and power on

Progressive(50&60Hz)

Mechanical

Size(H-W-D)

Weight(Net)

Warranty

Limited Warranty

Environmental

Operating Temperature

Operating Humidity

Storage Temperature

Storage Humidity

Power Requirement

5 Volt DC Power Adapter

Accessories

(2) 5 Volt DC Power Adapter

User Manual

Note: Specifications are subject to change without notice

1.65Gpbs x 3

0.5-1.0 volts p-p

5 volts p-p (TTL)

1920X1080P

HDMI™+ HDCP1.0/1.1

480i/576i/480p/576p/720p/1080i/1080P

Yes - standard

Up to 165MHz

50/60Hz

1.65Gpbs/165MHz

(HDTV)

480i,576i,1080i

480p,576p,720p,1080p

3.94 ‖ x 2.56― x 0.98‖

13.58oz.

2 Year Parts and Labor

F - 158

10% to 85 % RH (no condensation)

F - 176

5% to 90% RH (no condensation)

5V DC@2A

100-240v, 50-60Hz to 5.0vdc, 2000mA

UL,CE, & FCC

English Version

3 / 8

(100 x 65 x 25mm)

(385grams)

C + 70

(

-10

C + 80

Power Consumption: 5 Watts maximum