Yamaha ATS-1050 Owner's Manual - Page 18

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Troubleshooting

Refer to the table below when the sound bar does not function properly. If the problem

you are experiencing is not listed below or if the instructions below do not help, turn off

the sound bar, disconnect the power cable, and contact the nearest authorized Yamaha

dealer or service center.

First, check the following:

A The power cables of the sound bar, TV and playback devices (such as BD

players) are connected to AC wall outlets securely.

B The sound bar, TV and playback devices (such as BD players) are turned on.

C The connectors of each cable are securely inserted into jacks on each device.

Power and system

Problem

Cause

The power turns

The auto power standby function

worked.

off suddenly.

When the auto power standby

function is enabled and one of the

following conditions is met, the

sound bar will automatically turn

off.

- No operations for 8 hours

- No audio input and no

operations for 20 minutes when

BLUETOOTH is selected as the

input source.

The protection circuitry has been

activated. (The

the top panel of the sound bar

flashes.)

connection is

terminated on a

when the

is enabled.

The power

The protection circuitry has been

activated three times

cannot be turned

consecutively. (If you try to turn on

on.

the power in this condition, the

D indicator on the top panel of the

sound bar flashes.)

Remedy

Turn on the sound bar again. To stop

the sound bar from turning off

automatically, disable the auto power

standby function (p.15).

After confirming that all connections

D indicator on

are made properly, turn on the sound

bar again. If the power still turns off

suddenly or cannot be turned on,

unplug the power cable from the AC

wall outlet and contact the nearest

authorized Yamaha dealer or service

center.

Disable the

standby mode

device

(p.11).

standby mode

To protect the product, the power

cannot be turned on. Unplug the

power cable from the AC wall outlet

and contact the nearest authorized

Yamaha dealer or service center.

All indicators go

The brightness of indicators is set

to off on the DIMMER key setting.

out although the

sound bar is

turned on (it may

seem that the

sound bar is

turned off).

The sound bar is

The internal microcomputer is

frozen, due to an external electric

not responding

shock (such as lightning or

correctly.

excessive static electricity) or to a

drop in the power supply voltage.

The sound bar

Another

device is being

operated nearby.

operates by

itself.

TV's 3D glasses

The sound bar is blocking the 3D

glasses transmitter of your TV.

do not work.

The sound bar

The

device on which

cannot be

the application has been installed

is not connected to the sound bar.

operated using

the dedicated

application

"HOME

THEATER

CONTROLLER."

(The screen of

the application

does not shift

from the demo

mode.)

Operate the DIMMER key to select the

desired brightness (p.9).

Hold down

(power) on the rear

panel of the sound bar for more than

10 seconds to reboot it. (If the problem

persists, unplug the power cable from

the AC wall outlet and plug it again.)

Terminate

connection of the

sound bar (p.11).

Check the position of the 3D glasses

transmitter of your TV and adjust the

position of the sound bar.

Connect the

device and the

sound bar via

and use the

application.