Blackberry 9000 - Bold Getting Started Manual - Page 37

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Also for Blackberry 9000 - Bold: Safety And Product Information (36 pages), Product Data Sheet (2 pages), Start Here (4 pages), Manual (42 pages), Service Manual (2 pages), User Manual (36 pages), User Manual (7 pages), Tips (4 pages)

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Troubleshooting

Try performing the following actions:

• Verify that your SIM card is inserted in your BlackBerry® device correctly.

• Verify that you have turned on the connection to the wireless network.

• Verify that you have turned on the connection to the Wi-Fi® network.

• Verify that you are in a Wi-Fi coverage area.

• If the Wi-Fi network does not appear in the Wi-Fi setup application and you know

the network name, connect to the Wi-Fi network manually.

• Verify that the connection options in the Wi-Fi setup application are correct. If

you have already verified these options, verify that the advanced connection

options for the Wi-Fi network are correct.

• If your device is associated with an email account that uses a BlackBerry®

Enterprise Server your organization might prevent the Hotspot Browser from

appearing, or might restrict you from using the Hotspot browser to browse web

pages.