Blackberry CHALK PUSHCAST PLAYER 5.6 User Manual - Page 23

Browse online or download pdf User Manual for Software Blackberry CHALK PUSHCAST PLAYER 5.6. Blackberry CHALK PUSHCAST PLAYER 5.6 27 pages. Version: 5.6

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User Guide

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To view error information about the content, click Show Error Detail.

Try to download the content again

When an error status appears for content, you can try to download the content again.

In the Chalk™ Pushcast™ Player, on the screen that lists content, highlight the content you want to try to download again.

Press the Menu key.

Click Retry.

You receive a dialog box if the system cannot download the pushcast. In this case, contact your administrator for more information.

I receive the password prompt when I watch videos

Possible cause

The password prompt on the BlackBerry® device is set to appear at regular intervals. The intervals are shorter than the length

of the video.

Possible solution

To remove the password prompt, type your password in the prompt. You cannot change the intervals between password prompts.

Try to download the content again