Blackberry MAIL - - HELP Manual - Page 19

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BlackBerry devices

About switching devices

Your BlackBerry® device links to the BlackBerry® Mail messaging service. If you switch your device, you must update the device PIN on

the BlackBerry Mail web site or call your wireless service provider. When you log in to the BlackBerry Mail web site, you must provide the

new device PIN. If you do not update the device PIN, email messages continue to be sent to your previous device.

If you access your BlackBerry Mail account automatically each time you open the email setup application or the BlackBerry Mail web site,

BlackBerry Mail detects that you have a new device. BlackBerry Mail prompts you to type the password for your BlackBerry email address.

Depending on your wireless service provider, you might not be able to switch devices.

If you want to use BlackBerry Mail, you can only switch to a BlackBerry device. BlackBerry enabled devices do not support BlackBerry Mail.

Update device information

When you switch devices, the BlackBerry® Mail automatically detects that you have a new BlackBerry device and prompts you to switch

devices. If you accept, the BlackBerry Mail completes your device change. If you decline, you must update your device information at a

later time.

If you automatically access your BlackBerry Mail account when you open the BlackBerry Mail web site, BlackBerry Mail prompts you to

validate your BlackBerry email address.

On the BlackBerry Mail web site, on the Services and Settings web page, click Change Device.

2. Type the new BlackBerry device information.

3. Click Save.

Find your PIN and IMEI, ESN, or MEID

Depending on your wireless service provider, your BlackBerry® device will have either an IMEI, ESN, or MEID.

Perform one of the following actions:

• On your device, in the device options, click Status.

• Search for the PIN and IMEI, ESN, or MEID information on the outside of the box that your device came in.

• Turn off the device and remove the battery. Search for the sticker with the PIN and IMEI, ESN, or MEID information.

About service books

Service books determine which services are available on your BlackBerry® device. If you switch devices, or if your device is not functioning

correctly, you can send service books to your device.

BlackBerry devices