Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - MIGRATION GUIDE Manual - Page 3

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Contents

1 About the BlackBerry Professional Software................................................................................................................

Migrating to the BlackBerry Professional Software...............................................................................................................

2 Migrate to the BlackBerry Professional Software........................................................................................................

3 Troubleshooting the installation process......................................................................................................................

A third-party tool did not install successfully and the BlackBerry Professional Software setup application closed

........................................................................................................................................................................................................

Failed to write License key to the Database. Refer to the installation log file for more information............................

Previous version detected but no database available............................................................................................................

The setup application prompts for access to the installation media for Microsoft .NET Framework version 1.1..........

Could not open ID file.................................................................................................................................................................

BlackBerry Router and BlackBerry Dispatcher do not install during the migration or upgrade process......................

4 Adding user accounts.........................................................................................................................................................

Preconfigured IT policies in the BlackBerry Professional Software.....................................................................................

Add a user account......................................................................................................................................................................

5 Legal notice..........................................................................................................................................................................