Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Getting Started Manual - Page 36

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Getting Started Guide
•
DatabaseServerMachineName: Right-click the new value. Click Modify. Set the Value data to the computer
name of the server that hosts the BlackBerry Configuration Database.
5.
Restart the setup application.
The setup application prompts for access to the installation media for
Microsoft .NET Framework version 1.1
Possible cause
When the BlackBerry® Professional Software setup application installs Microsoft® .NET Framework version 1.1 SP1 on a
computer that hosts a previously installed version of Microsoft .NET Framework version 1.1, it prompts you for access to the
installation media for Microsoft .NET Framework version 1.1.
Possible solution
1.
In the BlackBerry Professional Software installation media, double-click the Tools folder.
2.
Double-click the netfx.msi file.
3.
Complete the instructions on the screen.
The setup application did not prompt you to change or confirm the MAPI
profile
Possible solution
You can create and change the MAPI profile manually.
1.
In the BlackBerry® Professional Software installation media, double-click the Tools folder.
2.
Double-click the Fixmapisvc.exe file.
3.
Verify that the mapisvc.inf file is installed at C:\winnt\system32 or C:\windows\system32.
4.
On the taskbar, click Start > BlackBerry Professional Software > Edit MAPI Profile.
5.
Type the Microsoft® Exchange Server name.
6.
Click the Microsoft® Windows® account that is associated with the MAPI profile.
7.
Click OK.
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The setup application prompts for access to the installation media for Microsoft .NET Framework version 1.1