Zanussi ZBG 501 W Instruction Booklet - Page 7
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SERVICING
If you require service or spare parts, contact your
local Zanussi Service Force Centre. Please, carry out
the following checks before contacting your local
Zanussi Service Force Centre.
There is no spark when lighting the gas:
• Check that the unit is plugged in and the electrical
supply is switched on
• Check that the RCCB has not tripped (if fitted)
• Check the mains fuse has not blown
The gas ring burns unevenly:
• Check the burner cover has been replaced
correctly, e. g. after cleaning
• Check the main nozzle is not blocked and the
burner ring is clear of food particles
If after carrying out the above checks your appliance
is still faulty, contact your local Zanussi Service Force
Centre, whose address and telephone number can
be found in the accompanying Customer Care
Booklet, and also in your local telephone directory
under 'Z'. Please, ensure you give the model and
serial number of the appliance.
In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown. Please, note that proof of
purchase is required for any in-guarantee service
call.
8
Customer Care
If you have a general enquiry concerning your
Zanussi appliance or for information on our full
appliance range, please contact our customer care
department by letter or telephone as follows:
Customer Care Department
Zanussi Limited
Zanussi House
Hambridge Road
Newbury
Berkshire
RG14 5EP
Tel: 01635-521313