BlackBerry Enterprise Server version 4.1 SP6 for Microsoft Exchange
Known issues
Key issues
SDR 190930
Microsoft has recently released MAPI and CDO client download version 6.5.8022. If you install the MAPI and CDO client
download version 6.5.8022 without completely uninstalling previous versions of the MAPI and CDO client download (including
the associated .DLL files), users might experience unexpected behavior with the message lists and the calendars on their
BlackBerry devices.
Workaround
1. Stop the BlackBerry Enterprise Server and any other processes that use the MAPI and CDO files.
2. Uninstall the current version of the MAPI and CDO files.
3. Verify that the following files are not present in C:\Windows\System32 (or any other directory in the path):
• CDO.DLL
• EMSABP32.DLL
• EMSMDB32.DLL
• EMSUI32.DLL
• EMSUIX32.DLL
• GAPI32.DLL
• MAPISP32.EXE
• MSPST32.DLL
• WMSUI32.DLL
4. Run FixMapi.exe (in C:\Windows\System32).
5. Install the MAPI and CDO client download version 6.5.8022.
6. Restart the BlackBerry Enterprise Server and any other processes that use the MAPI and CDO files.
Note: If you run the BlackBerry Enterprise Server setup application after completing the steps above, when the setup application
displays the pre-installation checklist, an error displays indicating that the MAPI and CDO files were not detected. This error
displays because the MAPI and CDO files for version 6.5.8022 are installed in a different directory than in previous versions.
This error does not prevent the BlackBerry Enterprise Server setup application from completing successfully.
For more information, visit
0A110307611E&displaylang=en.
SDR 173400
To apply an allowed application list successfully in a mixed-version environment, all BlackBerry Manager, BlackBerry
Configuration Database, and BlackBerry Policy Service components running in the environment must be at a minimum version
of 4.1 SP6.
SDR 172273
In Microsoft Outlook, if a user that has an account on a BlackBerry Enterprise Server forwards a calendar appointment that has
been updated, all of attendees are listed in the To field, and "FW:" is not included in the To field.
SDR 171688
When the BlackBerry Enterprise Server starts, if a user account fails to start due to MAPI errors, a large number of worker threads
might be created.
SDR 169257
BlackBerry® Connect™ software version 4.0 cannot activate successfully and displays an error. During the activation process,
wireless synchronization stops responding when the BlackBerry Enterprise Server sends larger configuration packets than the
BlackBerry Connect software expects.
Visit
www.blackberry.com/knowledgecenterpublic/livelink.exe?func=ll&objId=1264708
issue.
SDR 164270
If you modify users' primary SMTP addresses using the Exchange Management Console in Microsoft® Exchange 2007, the mail
attributes for the users might not be updated successfully on the BlackBerry Enterprise Server. As a result, the BlackBerry
Enterprise Server might continually restart the users.
Workaround
Manually change the users' email addresses using Microsoft® Active Directory.
SDR 161104
When LDAP search is enabled, the BlackBerry Enterprise Server searches all Microsoft Active Directory partitions even after it
locates a user's mailbox. This might add additional load on your Microsoft Exchange server and domain controllers.
SDR 161090
When LDAP search is enabled, the BlackBerry Enterprise Server searches defaultNamingContext twice when it starts. This might
add additional load on your Microsoft Exchange server and domain controllers.
SDR 158334
The BlackBerry Enterprise Server makes the same MAPI call twice for each user when the BlackBerry Enterprise Server starts.
BlackBerry Attachment Service
SDR 153315
If you upgrade a remote BlackBerry Attachment Service, the maximum file size settings that you configured change to the
default values.
12
http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-
to read the critical advisory for this