Blackberry Enterprise Server 4.1 Administration Manual - Page 23

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Administration Guide

Restricting wireless software upgrades

Preventing wireless software upgrades based on the source of the upgrade request

You can change the BlackBerry® Enterprise Server settings to prevent or allow upgrade requests from sources other than
the BlackBerry Enterprise Server.
By default, the BlackBerry Enterprise Server does not allow supported BlackBerry devices to receive upgrade requests from
wireless service providers; however, BlackBerry device users can send requests for software upgrade packages from their
BlackBerry devices either to the BlackBerry Enterprise Server or to their wireless service providers.

Allow wireless service providers to send software upgrade requests

1.
In the BlackBerry® Manager, in the left pane, click BlackBerry Domain.
2.
On the Global tab, click Edit Properties.
3.
Click IT Policy.
4.
In the IT Policy Administration section, double-click IT Policies.
5.
Click an IT policy.
6.
Click Properties.
7.
Click Wireless Software Upgrades Policy Group.
8.
Change the Allow Non Enterprise Upgrade IT policy rule setting to True.
9.
Click OK.

Prevent BlackBerry device users from sending software upgrade requests

1.
In the BlackBerry® Manager, in the left pane, click BlackBerry Domain.
2.
On the Global tab, click Edit Properties.
3.
Click IT Policy.
4.
In the IT Policy Administration section, double-click IT Policies.
5.
Click an IT policy.
6.
Click Properties.
7.
Click Wireless Software Upgrades Policy Group.
8.
Set the Disallow Device User Requested Upgrade IT policy rule to True.
9.
Click OK.
Restricting wireless software upgrades
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