Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - ENTERPRISE SERVER WIRELESS SOFTWARE UPGRADES Administration Manual - Page 8

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Administration Guide
Feature
approval of software upgrade
packages that are available
automated detection of when new
upgrade packages are available
control of wireless software upgrades
automated backup and restoral of data
on BlackBerry devices
6
Upgrading the BlackBerry Device Software over the wireless network
Description
Research In Motion and wireless service providers approve software upgrade
packages before RIM makes the software upgrade packages available on the
BlackBerry® Infrastructure.
•
The BlackBerry® Enterprise Server contacts the BlackBerry Infrastructure
once daily to check for updates to the software upgrade packages.
•
The BlackBerry Enterprise Server makes new software packages available
automatically.
•
The BlackBerry Manager automatically indicates the BlackBerry devices on
which you can apply the software upgrade.
If you have the appropriate administrative role and permission on the BlackBerry
Enterprise Server, you can perform the following actions:
•
view and send software upgrade requests only to supported BlackBerry
devices to which the software upgrade package applies
•
control the software upgrade process by permitting or restricting upgrade
requests to specific sources and to specific network connection types
•
send software upgrade requests that users must accept within 72 hours,
after which their BlackBerry devices retrieve and install the software
packages automatically
•
The BlackBerry device is designed to back up user data, RIM-provided
standard applications (such as contacts, messages, pictures, and ring
tones), and existing third-party applications automatically during the
software upgrade process.
•
The BlackBerry device is designed to restore the backed-up user data and
applications when the software upgrade process completes.