3Com 3CRSHEW696 User Manual - Page 10

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3Com 3CRSHEW696 User Manual
2
Troubleshooting

Uninstalling the USB Adapter

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Previous installations or interrupted installation attempts sometimes leave problems that
affect operation. Possible problems include:
Wireless LAN USB Adapter fails to function.
Operating system does not detect the Wireless LAN USB Adapter.
System issues a warning tone at start-up.
If the installation is unsuccessful, your best course may be to completely uninstall the
adapter and repeat the installation procedure.
CAUTION: Exit any networking applications before uninstalling the adapter.
1 Make sure you have exited any networking applications.
2 Make sure the Wireless LAN USB Adapter is attached to your computer.
3 Use the standard operating system procedure to remove the adapter driver.
The procedure for Windows XP, 2000, Windows Me, and Windows 98 SE, is
shown below.
a If you are using Windows 2000, Me, or 98 SE, click Start > Settings >
Control Panel.
If you are using Windows XP, click Start > Control Panel.
b Double-click the System icon.
If you are using Windows XP or 2000, click the Hardware tab.
The System Properties window appears, detailing your system setup.
c Click Device Manager.
A list of devices appears, arranged by type.
d Double-click Network Adapters.
One entry appears: 3Com 3CRSHEW696 Wireless LAN USB Adapter.
e From the Action menu, select Remove.
If you are using Windows XP or 2000, select Uninstall... .
f Click OK.
g Close the open windows until you return to the desktop.
4 Detach the Wireless LAN USB Adapter from your computer.
5 Restart the computer.