DirecTV Genie C41W Installation And Troubleshooting Manual - Page 12
Browse online or download pdf Installation And Troubleshooting Manual for Receiver DirecTV Genie C41W. DirecTV Genie C41W 16 pages. Directv wireless video bridge and wireless genie mini
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C41W LED States
Power LED
Network LED
State
State
OFF
OFF
Flashing Blue
Any
ON
OFF
ON
GREEN
ON
YELLOW
ON
RED
ON
Blinking RED
Notes on Blinking
There are several times during an installation when a blinking
1. When the C41W is first connected to the TV and power supply, it will boot up into Beacon Mode and display a blinking
empty signal bar on the on-screen display on the TV). This is because the internal wireless network has not yet been created to support video
and data transfer from the Genie Sever to the wireless client.
2. After the Wireless Video Bridge has been connected to the Genie and technicians begin connecting the C41W clients to the Wireless Video
Bridge, the C41W will switch from Beacon Mode to Client Addition Mode, so the connection to the Wireless Video Bridge will be temporarily
reset. This causes the C41W's LED to blink
C41W re-establishes its connection to the Wireless Video Bridge, which can take one to two minutes.
3. When the Genie enters or exits out of the Add Clients screen, it changes from Client Addition Mode to Operating Mode (or vice-versa), causing
the connection to the C41W clients to be temporarily reset. During this transition, the C41W's LED light will briefly change to blinking red, but
will return to green after the C41W re-establishes its connection to the Wireless Video Bridge, which can take one to two minutes.
4. When selecting Continue or Connect Now, the LED on the C41W will flash red, and is normal behaviour. Be patient during this, and allow one
to two minutes. If it is still blinking red and doesn't finish the connection to the server, troubleshoot according to the symptom or LED state.
Remember, it's important to be patient and follow the steps! Don't assume that a blinking red LED means trouble!
Wireless Genie Mini and WVB
Description
Device not powered
Client is updating Software
Wireless Client (C41W) booting
Normal operation
Wireless Client (C41W) connected to the WVB,
but wireless connection is degraded.
Wireless Client (C41W) connected to the WVB,
but wireless connection is severely degraded.
Wireless Client (C41W) not connected to the
WVB.
LED
red
during the two-minute countdown displayed on the TV. The LED will return to green after the
Troubleshooting and Diagnostics
Troubleshooting Steps
Plug in the approved power supply to a reliable power source.
Allow the C41W to finish downloading. Update could complete 2-3 minutes
Allow Wireless Client (C41W) to finish booting. Wireless Client (C41W) should
boot in 1-2 minutes
This means the Wireless Client had a good connection to the WVB.
Follow "Wireless Client (C41W) Network LED Failures" troubleshooting above.
Follow "Wireless Client (C41W) Network LED Failures" troubleshooting above.
Follow "Wireless Client (C41W) Network LED Failures" troubleshooting above.
red
LED is normal behavior for the C41W.
12
C41W Troubleshooting
red
LED (and show an