Lenovo 61C9-KAR1-WW User Manual - Page 31

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Appendix A. Service and Support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of your product. Refer to the Lenovo Limited

Warranty for a full explanation of Lenovo warranty terms.

computer accessories and content. Go to: http://www.lenovo.com/register

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during

the warranty period. In addition, if your option is installed in a Lenovo computer, you might be

entitled to service at your location. A Lenovo technical support representative can help you

determine the best alternative.

Installation and configuration support through the Customer Support Center will be available

until 90 days after the option has been withdrawn from marketing. After that time, the support

is cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also

available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following

information available: option name and number, proof of purchase, computer manufacturer,

model, serial number and manual, the exact wording of any error message, description of the

problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you

are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list

for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region

Argentina

Australia

Austria

Belgium

Bolivia

Telephone Number

0800-666-0011

(Spanish, English)

1-800-041-267

(English)

0810-100-65 (For local rate)

(German)

Warranty service and support: 02-339-36-11

(Dutch, French)

0800-10-0189

(Spanish)

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Appendix A.