Lenovo 14IAL7 User Manual - Page 29

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Chapter 4. Help and support

Frequently asked questions

How do I partition my storage

drive?

What should I do if my computer

stops responding.

What should I do if I spill liquid on

the computer?

Where can I get the latest device

drivers and UEFI/BIOS?

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources

Troubleshooting and frequently asked questions

Accessibility information

Reset or restore Windows

Refer to

https://support.lenovo.com/solutions/ht503851

Press and hold the power button until the computer turns off. Then restart the

computer.

1. Carefully unplug the ac power adapter and turn off the computer immediately.

The more quickly you stop the current from passing through the computer the

more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the

computer immediately, leaving the computer on might make your computer

unusable.

2. Wait until you are certain that all the liquid is dry before turning on your

computer.

CAUTION:

Do not try to drain out the liquid by turning over the computer. If your

computer has keyboard drainage holes on the bottom, the liquid will be

drained out through the holes.

• Lenovo Vantage or Lenovo PC Manager

• Lenovo Support Web site at

How to access?

•

https://www.lenovo.com/accessibility

• Use Lenovo recovery options.

• Use Windows recovery options.

https://support.lenovo.com

https://www.lenovo.com/tips

https://forums.lenovo.com

1. Go to

https://support.lenovo.com/

HowToCreateLenovoRecovery

2. Follow the on-screen instructions.

1. Go to

https://pcsupport.lenovo.com

2. Detect your computer or manually select your

computer model.

3. Click Diagnostics ➙ Operating System

Diagnostics and then follow the on-screen

instructions.