3Com V3001R PLATFORM Reference Manual - Page 2

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KEY SALES FEATURES

›

First pure-IP PBX in the market (1998)

›

Migration-ease; when ready, move to SIP mode

from standard NBX mode call control

›

Backed by the experience of over 28,000 systems

installed worldwide

›

Voicemail support for 12 languages/dialects

with localized NBX NetSet

™

end-user support

for United States English, Latin American

Spanish, Brazilian Portuguese and Italian

›

Built-in applications

–

Voice messaging (VM)

–

Auto-attendant (AA): automated answering service

routes callers through key-pad dialing, "Press '1'

for Sales, '2' for Customer Support..."

–

Automatic Call Distribution (ACD): call coverage

option with reporting capabilities can ring a phone

or group of phones in a pre-defined pattern

–

Call Detail Reporting (CDR): graphical reporting

software provides statistical analysis of calls made

and received by the NBX system

–

Voicemail/Email Integration: feature allows users

to access voicemail messages via their email inbox

›

Software scalability; grow through licensing

rather than costly hardware upgrades

›

Feature-rich phone portfolio; match requirements

with nine IP phone model options

›

Third-party phone integration

›

Easy installation with plug-and-play recognition

of 3Com IP phones

›

Easy administration with a single browser-based

interface, NBX NetSet utility, makes individual,

group, or system-wide changes

›

Virtual tie lines (VTLs) or SIP trunks connect

multisite locations

›

Gigabit-to-the-desktop performance (3Com 3103

Manager IP Phone)

›

Ideal for financial, retail, education, law and

insurance industries

Visit www.3com.com for more information about 3Com secure converged network solutions.

3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064

3Com is publicly traded on NASDAQ under the symbol COMS.

Copyright © 2006 3Com Corporation. All rights reserved. 3Com, the 3Com logo and NBX are registered trademarks of 3Com Corporation. NBX NetSet and pcXSet are trademarks of 3Com Corporation. All other company and product names may be

trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. All specifications are subject to change without notice.

REASONS TO BUY

›

Need a

feature-rich, pure IP telephony platform

›

Require the investment protection of a migration

path to

SIP-based communications

›

Moving or relocating facilities and want to gain

the

benefits of a secure converged network

›

Currently have Centrex, a voice service provided

by a service provider, and want a

more cost-

effective, in-house solution

›

the voicemail port/digital line/station

Outgrown

ports of the organization's key system or PBX

›

Want to

save money

on toll charges

›

Need to

(analog or

consolidate trunk connections

digital lines coming into the business) to lower

expenses

›

Want a

contact center

to improve customer service

and increase professionalism

›

Current phone system is being discontinued by

the manufacturer and want to

transition to a

(ready to

single, converged voice/data network

evaluate new phone system)

›

Having

difficulty acquiring parts and phones

a legacy phone system

›

Phone system lease is expiring

and need to

evaluate a purchase/lease of a new system

›

Need an

easy-to-manage call center

without a

separate management interface

›

Having difficulty administering current PBX

party application server

›

Need to reduce administration burden

and empower

users to control functions such as speed dials,

call forwarding and call coverage options

›

(1,000 Mbps)

Ready for Gigabit-to-the-desktop

for faster throughput, lower latency and

advanced phone-based applications

›

Want a

single cable for both voice and data

save money on additional cable runs and ease

installation of IP phone system

ASK CUSTOMERS

›

Is your current system working and giving you

what you need? Any pain points? Focus on:

–

Capacity of system (voice messaging and auto-atten-

dant ports)

–

Staying competitive with new applications, such as

call centers for enhanced customer support

–

Relationship with current vendor

›

Are you spending a large part of your communi-

cations budget on moves/adds/changes (MACs)?

›

Do employees work from home? On the road?

›

Do you need a single system to provide telephony

services to multiple locations?

›

Do you anticipate the need for additional office

space? Adding new business locations?

›

Do you have a need to remotely manage and

maintain systems for multiple offices?

›

Will you planning a moving to a new location?

›

Is your current PBX or key system under lease?

If so, when does the lease expire?

›

Does your current phone system support

worker mobility? Telecommuting?

for

›

How are the needs of mobile workers within

your office building being supported?

›

How are calls handled by your customer

support/help desk?

›

How is your front desk/reception area being

staffed? Is that solution working well?

third-

›

Does your organization now offer a toll-free or

800 number? If so, how are those services

implemented?

›

Does your organization need support for a

language other than English?

›

Will your organization be moving to SIP

trunking sometime in the future?

3COM

NBX

IP TELEPHONY R6.0 | NORTH AMERICA

SPOTLIGHT

3COM VOICE READY STARTER KIT

A comprehensive communications solution for the small-

to-medium business customer with the need for wireless,

IP telephony and switching services. The single SKU

(3CREADYV75-XX) includes the following components

and ships in a single box:

›

3Com Unified Gigabit Wireless PoE Switch 24

combines Gigabit switching, Power over Ethernet (PoE),

and a wireless controller in a single rack-mount or

table-top unit

›

3Com NBX V3000 Analog Platform offers an easy-

to-manage turnkey IP telephony solution with built-

in applications

›

3Com 3103 Manager Phone enables Gigabit con-

nectivity and performance

›

3Com Wireless 7760 11a/b/g PoE Access Points

(two) provide wireless coverage

Additional 3Com IP phones, connectivity devices and

access points may be added to meet evolving needs.

The 3Com NBX V3000 PoE Bundle now features a

3Com Baseline Switch 2426-PWR Plus and NBX V3000

Analog R6.0 Platform (3CV3000PWRB)

LEARN MORE ONLINE

PARTNER ACCESS:

www.3com.com/partners

pa.3com.com/salestools

Channel partners can use this official communications

web portal to keep informed about 3Com solutions and

programs, including sales updates, pricing, competitive

data, collateral and marketing promotions.

For login or password, visit

www.3com.com/partners/password_services.html

101907-003 02/07