TROUBLESHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE REASON
Cleaner won't run
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Thermal Protector activated.
Cleaner won't
1. Dirt container not installed correctly.
pick-up or low
suction
2. Dirt container full.
3. Brushroll worn.
4. Broken or worn belt.
5. Clogged filter.
6. Nozzle/dirt passage hose clogged.
7. Carpet height setting is incorrect.
Dust escaping
1. Dirt container full.
from
2. Dirt container not installed correctly.
cleaner
3. Hose not connected correctly.
4. Filter not installed completely.
Cleaner tools won't
1. Hose clogged.
pick-up
2. Dirt container full.
3. Filter clogged.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Cleaner is difficult
1. Carpet height setting is incorrect.
to push
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are
easily replaced and readily available from an authorized Royal
the model number and manufacturing code when requesting information or ordering replacement parts. (The model
number appears on the bottom of the cleaner.)
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker.
3. Take to service center or call 1-800-321-1134.
4. Allow cleaner to cool - Pg. 3.
1. Review dirt container removal & replacement -
Pg. 8 & 9.
2. Empty dirt container - Pg. 8.
3. Replace brushroll - Pg. 9 & 10.
4. Replace belt - Pg. 10.
5. Remove filter and clean - Pg. 8 & 9.
6. Remove lower hose; remove obstruction - Pg. 11.
7. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 7.
1. Empty dirt container - Pg. 8.
2. Review dirt container removal & replacement -
Pg. 8 & 9.
3. Review hose installation - Pg. 6.
4. Review filter removal & replacement - Pg. 8 & 9.
1. Remove hose and tools; remove obstruction -
Pg. 6, 11.
2. Empty dirt container - Pg. 8.
3. Clean filter - Pg. 8 & 9.
1. Replace bulb - Pg. 11.
2. Call 1-800-321-1134 for nearest authorized
Royal
®
Dealer.
1. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 7.
®
Dealer. Costs of any
®
Dealer or retailer. Always identify your cleaner by
12
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