AROEVE MK04 User Manual - Page 9

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TROUBLESHOOTING

Problem

Filter uses less than 2000

hours the environment

light has been on red

prompt to replace the

ﬁlter.

If your problem is not listed , please contact Customer Support.

WARRANTY

We appreciate your feedback and will do our best guarantee your satisfaction.

Within 2 year after your purchase,shall the product has defects, we will provide a refund or

resend you a new one. Please email us with your concern and order number. Your inquiries

will be taken care of as soon as possible.

This warranty only cover orders from authorized brand online stores and our o cial website.

We are not responsible for any purchases from other distribution channels.

Possible Solution

Tip 1: The service life of the ﬁlter depends on the

environment, if the environment is heavily polluted

or dusty, the ﬁlter is easy to accumulate dust and

becomes dirty. (Note: the environment with greater

ventilation is more likely to accumulate dust)

Tip 2: Humid weather air will be a little more small

molecules, more easily combined with dust to form

pm 2.5 particles, the sensor senses pm2.5 particles

after the red light will be on.

Measures 1: It may be necessary to replace the ﬁlter.

Check whether the ﬁlter has been very dirty

and needs to be replaced.

Measures 2: The room humidity of 75% or more or opening

the window on a rainy day, will continue for

1~2 days with red light until the ambient

humidity drops to below 75%.

Contact Customer Support Team: