ESET NOD32 ANTIVIRUS - FOR KERIO Quick Start Manual - Page 11

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6. Resolving Issues

ESET's technical support specialists are ready to assist
you in resolving potential problems. Before contacting
technical support, we strongly recommend that you search
for a solution on the ESET website first. This should help
you resolve the problem quickly within a couple of minutes.
Answers to the most frequently asked questions can be
found at:
http://www.eset.eu/support/faq
For various problem solutions, directions and hints, read
our knowledge base:
http://www.eset.eu/support/knowledge
To contact ESET's technical support, please fill in the
support query submission form integrated into the
program. Instructions are in the following section of this
manual, or use the web form available at the following url
if for some reason you cannot use the integrated form:
http://www.eset.eu/support/form
6.1 Submitting a technical support query
In the event of a problem, contact ESET's technical
support using the query submission form integrated in
the program. In the Help and support section, select
Technical support query.