ClearOne CHATAttach 160 Quick Start Manual - Page 8
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CHATAttach Troubleshooting
The following table describes issues that may occur and possible causes that may help
identify and resolve problems when using the CHATAttach accessory.
error #
1
2
3
4
error Code
Blinking Red LED's on both
CHAT devices
Blinking Blue LED's on both
CHAT devices
Blinking Red LED on a single
CHAT device
CHAT devices will not
synchronize
Cause
Firmware on CHAT devices
support CHATAttach but
firmware versions are not
the same
More than one PC connected
at a time
CHATAttach Power Supply
not plugged in
Only one CHAT device
supports CHATAttach
One CHAT device not
connected to CHATAttach
The firmware on both
devices does not support the
CHATAttach accessory
8
resolution
Download and install latest
version of firmware for both
CHAT devices.
Connect ONLY one PC to a
CHAT device
Plug the CHATAttach Power
Supply into an active power
recepticle
Download and install the
latest firmware onto all
CHAT devices
Connect both CHAT devices
to the CHATAttach accessory
Update all CHAT devices to
the latest firmware