DIY Retractable Awnings SunCover 4000 Installation Manuallines - Page 11

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PRODUCT USE – DO'S AND DON'TS
Your awning is designed for sun protection and may occasionally be used during light rain when supervised. If using your
awning while raining, make sure that the water is not pooling on the fabric. If this occurs, retract the awning. Damage caused
by accumulation of water on the cover is not covered by the warranty.
DO NOT leave the awning extended when not home. Damage caused by strong wind is not covered by the warranty
DO NOT hang plants or small children off the front bar
DO NOT barbeque under the awning
DO retract the unit when not in use or if severe weather is predicted
DO occasionally clean your awning as described in the care and maintenance section
DO retract your motorized awning with the manual override feature if you lose power

INSTALLATION TROUBLESHOOTING:

Issue: The awning has a knocking or cracking noise when extending or retracting
Solution: The awning brackets have not been tightened completely. Be sure the square torsion bar is completely seated in
the back of the mounting bracket and tighten the mounting bolt until the locking lip on the inside of the mounting bracket is
drawn down over the torsion bar.
Issue: The fabric sags and is not tight
Solution: The arms are locked out (over extended) causing the fabric to sag. Reverse cranking direction and retract the
awning in until the fabric is taut. Important: The fabric should always rollover the top of the roller tube, not from underneath.
Issue: The motorized awning stopped working while you were rolling in and out
Solution: Your awning motor has a built-in thermal override to prevent overheating. Prolonged use, in and out several times
in a row can cause the motor to temporally shut down. Allow 10 to 15 minutes for the motor to cool down and try the remote
again, the unit should begin to operate again.
or by phone at 888.647.4233
(M to F 8am to 5pm Eastern)
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