Altrex Pop Up TL Smart Up Instructions Manual - Page 10
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Print PageWARRANTY CONDITIONS
This Altrex product has been designed, manufactured and tested with the greatest care. Our products meet
all legal requirements applicable to climbing materials and, in addition, our own high Altrex standards are also
applied. Should this product be used in accordance with the instructions and its intended use, a warranty will
apply under the following conditions (the warranty period is indicated on the sticker at the side of our products):
1. Altrex guarantees the reliability of the product and the quality of the materials used.
2. We will rectify any defects that are covered by the warranty by replacing the defective part, or the product
itself, or by supplying a part for replacement.
3. Any defects that occur as a result of the following are not covered by the warranty:
a. Use of the product contrary to its intended use or contrary to the instructions for use.
b. Normal wear and tear of the product.
c. Assembly or repair by the client or by third parties (with the exception of fitting the spare parts provided
by Altrex as indicated above under point 2).
d. Any modified governmental regulations concerning the nature or quality of the material used in the
product.
4. Any defects that are found upon the delivery of the product should be reported immediately to Altrex.
Should notification of these defects not take place immediately, the warranty will be null and void.
5. Any defects of the product have to be reported to Altrex or your Altrex dealer as soon as possible, but in
any case within 14 days of the defect being found.
6. a. Should a claim be made under the warranty conditions, Altrex has to have the opportunity to be able to
investigate the product in its Quality Centre. The client must make the product available for this purpose.
Should it be established during the investigation that the product has been used incorrectly, the costs of
the investigation will be charged to the client.
b. Should the client ask for an investigation to be carried out by an independent institute, the costs for
this investigation are at the expense of the client should it be established during the investigation that the
product has been used incorrectly. The costs of the investigation are also at the expense of the client if,
prior to this investigation, Altrex offered to repair or to replace the product at no charge to the client.