Arthrex DualWave Quick Reference - Page 9

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TROUBLESHOOTING

PROBLEM
SOLUTION
** Critical Failure **
Return to Arthrex
1. Roller housing is not secured – ensure the lock-
** Door Open **
ing lever is properly secured.
2. If the failure persists, return to Arthrex for repair.
1. Increase or open the outflow.
** Overpressure **
2. Manipulate the joint to a stress-free position.
3. If the failure persists, return to Arthrex for repair.
1. Ensure adequate fluid supply.
2. Decrease the outflow.
3. Check the tubing for damage or pinches, kinks,
** Pressure Fault **
or blockages.
4. Check the tubing for the proper connections.
5. Replace the tubing.
6. If the failure persists, return to Arthrex for repair.
1. If the tubing sensor indicator's LED is red, the
tubing is not properly connected.
2. Ensure the tubing sensor coupler is open, not
seated.
** Tubing Out **
3. Ensure that the tubing pressure line connector is
seated completely.
4. Change the tubing.
5. If the failure persists, return to Arthrex for repair.
1. Ensure no tubing is connected to the pump during
Console fails
the power on sequence.
Self Diagnostic Test
2. If the failure persists, return to Arthrex for repair.
1. Check the AC mains power cord.
Console will
2. Try an alternate power outlet.
3. Check the AC mains fuses.
not power up
4. If the failure persists, return to Arthrex for repair.
for repair.
®
PROBLEM
SOLUTION
1. Check for error messages.
2. Open all tubing clamps and shut-off valves.
3. Ensure the actual pressure is below the
Does not pump
target pressure.
when activated
4. Check the tubing for pinches, kinks, or blockages.
5. If the failure persists, return to Arthrex for repair.
1. Increase the pressure.
2. Activate Lavage mode.
Inadequate
3. Reduce the outflow.
distention, liquid
4. Use high-flow cannulas.
bloody or cloudy
5. If the failure persists, return to Arthrex for repair.
1. Check for error messages.
2. Check that all tubing clamps are open.
No
3. Check the settings for flow and pressure.
(or inadequate)
4. Check the tubing for pinches, kinks, or blockages.
flow
5. Check that the tubing seats correctly over the
rollers.
6. Verify use of high-flow cannulas.
7. If the failure persists, return to Arthrex for repair.
Synergy Shaver Detection
1. Verify DualWave
2. Verify Synergy Resection Console is at least 2.3.
3. Ensure the Synergy cable is connected.
4. Press stop and then run on DualWave while the
Synergy Resection Console is on.
5. Replace cable.
No Shaver Detect
6. If the failure persists, return to Arthrex for repair.
Universal Shaver Detection
1. Ensure the universal shaver cable is connected.
2. Turn DualWave on and off while the shaver system
is powered on.
3. Adjust the DELAY and/or THRESHOLD settings.
4. Isolate the power source.
5. If the failure persists, return to Arthrex for repair.
software is at least 1.8
™
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