ARTISUL M0610 Pro User Manual - Page 18

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6. Trouble Shooting

6.1 Possible Breakdowns Related to TABLET

Abnormal Phenomena
There is no pressure in the
graphics software but the
cursor moves
The pen does not work
Press Keys does not work
The computer can't enter
sleep mode
The side button of the pen
doesn't work

6.2 Possible Breakdowns Related to SYSTEM

Abnormal Phenomena
The computer can't recognize
the tablet

7. After-service Contact

If you have any questions, please feel free to contact us at:
Website:
www.artisul.com
Possible Solutions
You may have installed other tablet drivers or opened the
drawing software when installing the driver. Please uninstall all
drivers and close the drawing software, then reinstall the
driver. It's better to restart your computer after finishing the
installation.
1. Make sure you are using the pen that originally came with
your tablet.
2. Make sure you installed the driver correctly.
1. Make sure the Press Keys function were enabled in the driver.
2. Make sure you have correctly defined the Press Keys.
When you are not using the tablet, please do not put the pen
on the tablet surface, which will keep the computer awake.
When pressing the side button, please make sure that the nib
didn't touch the tablet surface and the distance between the
nib and surface is within 10mm.
Possible Solutions
the USB port is functional
Make sure
another USB port.
17
, if not, please change to