DNF Controls USP3-16-KS User Manual - Page 12

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8. DNF CONTROLS LIMITED WARRANTY

DNF Controls warrants its product to be free from defects in material and workmanship for a period of one (1) year

from the date of sale to the original purchaser from DNF Controls.

In order to enforce the rights under this warranty, the customer must first contact DNF's Customer Support

Department to afford the opportunity of identifying and fixing the problem without sending the unit in for repair.

If DNF's Customer Support Department cannot fix the problem, the customer will be issued a Returned

Merchandise Authorization number (RMA). The customer will then ship the defective product prepaid to DNF

Controls with the RMA number clearly indicated on the customer's shipping document. The merchandise is to be

shipped to:

DNF Controls

19770 Bahama St.

Northridge, CA. 91324

USA

Failure to obtain a proper RMA number prior to returning the product may result in the return not being accepted,

or in a charge for the required repair.

DNF Controls, at its option, will repair or replace the defective unit. DNF Controls will return the unit prepaid to

the customer. The method of shipment is at the discretion of DNF Controls, principally UPS Ground for shipments

within the United States of America. Shipments to international customers will be sent via air. Should a customer

require the product to be returned in a more expeditious manner, the return shipment will be billed to their

freight account.

This warranty will be considered null and void if accident, misuse, abuse, improper line voltage, fire, water,

lightning or other acts of God damaged the product. All repair parts are to be supplied by DNF Controls, either

directly or through its authorized dealer network. Similarly, any repair work not performed by either DNF Controls

or its authorized dealer may void the warranty.

After the warranty period has expired, DNF Controls offers repair services at prices listed in the DNF Controls Price

List. DNF Controls reserves the right to refuse repair of any unit outside the warranty period that is deemed non-

repairable.

DNF Controls shall not be liable for direct, indirect, incidental, consequential or other types of damage resulting

from the use of the product.

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