DO HEATING Austen Fixing Instructions - Page 8

Browse online or download pdf Fixing Instructions for Bathroom Fixtures DO HEATING Austen. DO HEATING Austen 8 pages. Towel rail

Print Page

Terms and Conditions

You must immediately remove all packaging, inspect the goods and notify us of any damage to the goods within

3 days of delivery. We shall have no obligation to replace or repair damaged goods in the event of failure by the

Buyer to comply with this provision. Radiators which are oﬀ an unacceptable standard or are damaged must not

be installed. If any items is installed it will be treated as being as accepted as received.

Damaged goods being returned will only be collected from your delivery address, unless otherwise agreed

in writing. Any other goods, which we accept back, are to be returned by you to our place of business at your

expense.

Items will be accepted as a return which have not been installed or damaged after delivery. We do not accept

liability for any damages sustained after delivery. Goods should be returned in their original packaging, provided

such packaging and goods are undamaged.

We may issue a credit note for goods which we accept as returned.

We may agree to provide you with replacement goods prior to collecting or receiving back the goods to be

returned (whether faulty, damaged or otherwise) but only on the condition that: the replacement goods are paid

for in full and we reserve the right to re-invoice you in the event that the returned goods are found to be in a

worse condition than when they were originally received by you or where such goods have not been received

back to us within 3 months of the replacement goods being received by yourselves. A re-stocking charge of

30% will be applied to all non-faulty stock items that wish to be returned. Special order and non-stock products

cannot be cancelled. Where cancellation or alteration of orders is accepted by us, you may be required to

pay a restocking charge, to cover administrative costs and collection costs (if applicable); such charges to be

determined by us. If the goods we deliver are faulty or damaged, we will meet the cost of the return, as long as

the fault is reported to us within 3 working days.

The goods will be deemed to have been accepted when they have been delivered and we may not accept claims

for any visible defects found after installation.

We accept no liability for any cost incurred relating to the cost of installation.

We shall not be liable for any plumber's costs, decorator's costs, transport costs, late penalties, or any other

costs, as a direct or indirect result of (i) any defect in the goods (including but not limited to any manufacturing

faults, such as leaks, that become apparent on or after installation) or (ii) late delivery of the goods.

GUARANTEES AND LIABILITIES – we are not the manufacturer of this product we will take all reasonable

endeavours to make over to you the benefit of any warranty or guarantee given by the manufacturers. The item

must have been fitted in accordance with British and or European standards as well as these fitting instructions.

www.dqheating.com

01842 810833