Dogtra 280C Owner's Manual - Page 16

Browse online or download pdf Owner's Manual for Pet Care Product Dogtra 280C. Dogtra 280C 19 pages.
Also for Dogtra 280C: Product Manual (14 pages), Code Setting Manual (2 pages)

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MAINTENANCE

Basic Maintenance

Make sure the rubber charging cap is securely in place

when the system is in use. After each training session,

carefully inspect the unit for any missing parts or

damage to the casing. Damaged or broken casing may

affect the waterproof guarantee on the unit. After

confirming that there is no damage to the casing, rinse

the receiver and clean out any dirt or debris.

Storage Maintenance

The unit should be fully charged before storing for

extended periods. While in storage, the unit should be

given a full charge once a month and before the first use.

Store the units in room temperature. Do not keep the

units exposed to extreme climates.

Troubleshooting

If the unit is malfunctioning, please refer to the

"Troubleshooting Guide" before sending it to Dogtra for

service. If you have any questions or concerns, you may

email them to [email protected], or call customer service

at (888) 811-9111.

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the system.

- Make sure the receiver and transmitter are on.

- Make sure the collar strap is tight enough so both

contact points are touching the dog's skin.

– The contact points may be too short for the dog. To

place an order for longer contact points that are more

appropriate for your dog, please call (888) 811-9111.

If you are already using the longest contact points

available, you might need to trim down the hair on the

dog's neck so both contact points are touching the

dog's skin.

– The intensity level may be too low for your dog. Keep

increasing the stimulation until the dog responds,

usually with neck movement, head shaking, looking

over its shoulder, etc. (response may be very subtle).

2. The LED indicator light comes on, but I do not feel any

stimulation.

– Testing the system at various levels using the test light

is the best way to test your system. Your tolerance may

be higher than the level you are testing yourself.

– The battery may be low, so check the LED light for

battery life.