Cypress Communications 1120 User Manual - Page 18

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Using Phone Features

2. Use the dialpad to enter the extension to which you want to forward your incoming calls.

3. Press the Forward key again. An icon appears in the display next to the Forward key

label. Calls will now be forwarded to the number that you entered.

4. To turn off call forward, press the Forward key. The feature is deactivated and the icon

disappears from the display.

Call Hold

The Hold feature allows you to suspend a call without ending it.

•

To put a call on hold, press the Hold key. On the display, an indicator flashes next to the

line on which the call is held.

•

To resume a call that is on hold, press the line key displaying the flashing hold indicator.

Conferencing (3-way or 30-way)

You can use Conferencing to include three or more calls in one phone conversation.

The Three Way Call (3WC) feature allows you to add three calls to a conference. If you have

been provided with the 30-way Conferencing feature, you can include up to 30 calls in one

conversation.

Steps to Take

1. During a call, press the Conference key. The call is put on hold and you will hear a dial

tone. On the display, an indicator flashes beside the line on which the call is held.

2. Dial the number of the person you want to add to the call. At this time, you can talk

privately to the person you are adding to announce the conference.

3. Press the Conference key again to merge the calls.

4. Repeat steps 2 and 3 to add additional parties to the call if appropriate.

If you make a mistake dialing, or a party does not want to be included in the conference,

press the line key of the conference call to reconnect to the conference.

Directed Call Park

You can use Directed Call Park to park a call at another number within your organization.

Another person can then use Directed Call Park to retrieve the call by referring to this

number.

When a call is parked, the caller hears music or a message (or silence if these have not been

configured.) A recall timer starts. If the call is not retrieved before the timer expires, the call

rings back to the station that parked the call. If this station is busy, the timer restarts.

Call Hold

IP Phone 1120 User Guide