Cyrus ONE User Instructions - Page 14
Browse online or download pdf User Instructions for Amplifier Cyrus ONE. Cyrus ONE 16 pages.
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Cyrus ONE
TROUBLESHOOTING GUIDE
If your amplifier is not operating properly, disconnect the
power and check carefully all connections.
If you are in any doubt, consult your retailer.
No sound
Mute is on.
The source is not working
(e.g. CD not playing or paused).
No sound from one loudspeaker
bAl control at extreme limit.
Does your speaker have fuses?
Speaker cables / interconnects
faulty.
Low volume when playing vinyl
May be the wrong type of
pickup cartridge.
Hum when playing vinyl
May be a turntable grounding
problem.
Spurious noises from speakers
Interconnects or connections
faulty.
A Bluetooth source fails to pair
Bluetooth connectivity may not
be enabled at the source.
Remote control not working
Remote control not operating.
deselect Mute
Check the source.
Centralise balance.
Check speaker, replace fuses.
Check connections, cables -
replace if needed.
Check that the pickup cartridge
is a Moving Magnet type (not
Moving Coil).
Check that the turntable ground
wire is securely connected to
the grounding terminal on the
back panel.
Check that the pickup cartridge
is correctly connected.
Check, replace where necessary.
Check that Bluetooth
connectivity is enabled at the
source.
If the problem persists, switch
off the power and switch back
on, then re-try pairing.
Check battery.
Diagnostic system
Your amplifier has a unique diagnostic system to help you
to diagnose problems. There are three error messages that
may be displayed – PSU, Output and Over-temperature.
These are displayed by light patterns on the source indicators.
When an error is detected all the source indicators will light
except one that flashes to indicate the type of error.
The drawing shows the flashing indicator.
PSU error
This error will be displayed if
the internal power supply is out
of range.
Output error
The amplifier output has
been overloaded or may have
overheated. This is usually due
to the volume being set too
high for prolonged listening or
inadequate ventilation for the
amplifier.
It could also be due to a short-
circuit at the loudspeaker
terminals.
Over-temperature error
The amplifier has over-heated
internally.
If a fault condition still remains, return the amplifier to your
Cyrus appointed retailer or an authorised Service Centre.
12
User Instructions
Psu
Output
Over-temperature
This may be a temporary
condition when playing
excessive levels of deep bass or
could be a fault condition in the
power supply.
The amplifier will mute when
the error is detected. If the
error clears the amplifier will
continue to play normally. If
the error remains, the amplifier
should be returned to your
retailer.
The amplifier will mute until
it has cooled down. If this
happens regularly, try improving
the ventilation around the case.
If the problem continues, then
the impedance of your speakers
may be too low.
If this error remains, switch
off the amplifier and check
that there are no short circuits
at either end of the speaker
wiring.
Check that the ventilation
slots on the amplifier are not
obstructed.