EG4 18KPV Installation Manual - Page 2

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c. When registering the account, provide the following information:

c-1. Customers code: This is the code provided by a distributor or installer. Please contct

your distributor or installer to obtain this code.

c-2. Datalogger SN: : The serial number is attached to the datalogger shell.

c-3. Datalogger PIN: The Pin is attached to the datalogger shell below the SN.

Using Phone to Register

Using Web to Register

Using Web to Register Cont.

SN and PIN of Datalogger

d. Parameters and information about the PV system can be viewed on the

"monitor" page, such as real-time system and energy information:

Troubleshooting

LED Status

Working Status

All lights solid green

Communication is good

INV LED ﬂashing

Communication with inverter is

not good

Net LED ﬂashing

Net communication is not good

Module LED is not lit

Module is abnormal

For additional information regarding monitoring, see section 5.0 of the user manual which

can be downloaded here:

https://eg4electronics.com/downloads/

Troubleshooting

Check the connection between

the inverter and datalogger.

1. Check if GPRS/4G is registered?

2. Check SIM card status: loose,

damaged, or no signal.

1. Push button for more than 3

seconds to restart the datalogger

2. Change out datalogger.