Ambient 7-Day Manual - Page 9

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Troubleshooting Guide

My Forecaster's display is totally blank

Confirm that the batteries are properly aligned with the (+) and (–) terminals,

and be sure to use fresh batteries. If you're using the AC adapter, make sure it's

plugged into a live outlet.

I turned it on and now the screen just shows little dashes

This happens until your Forecaster receives its first update from our network.

If this continues for more than four hours, try moving your Forecaster to a

location with better signal coverage, such as near a window or upstairs.

Only part of the screen is showing any data

We send data to your Forecaster in discrete parts, so if your Forecaster is only

showing data on one part of the screen, or only some of the 150 cities, it's likely

that the next update your Forecaster receives will remedy this situation.

If you've waited four hours or more without seeing the rest of the screen

display data, check the signal indicator to ensure that your Forecaster is able

to receive updates.

I don't see any bars next to the signal strength indicator

This means that your Forecaster is in an area with poor reception. Try moving

your Forecaster closer to a window or upstairs. If your Forecaster still doesn't get

any bars of signal, go to http://map.myambient.com to verify that your location

receives signal coverage.

The time on my clock is off by a number of hours

Press the TIMEZONE button on the back of the device until the proper time

appears. Your Forecaster should maintain accurate time from the network

without further adjustments.