Canon PIXMA MP750 Snelstarthandleiding - Pagina 17

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Canon USA offers a range of customer technical support* options:

• Interactive troubleshooting, e-mail technical support, the latest driver downloads and

answers to frequently asked questions (www.canontechsupport.com)

• Toll-free live technical support Monday-Saturday (excluding holidays) at

1-800-828-4040

• Telephone Device for the Deaf (TDD-1-866-251-3752)

• Repair or Exchange Service Options:

In the event service is required for the Product during the limited warranty period,

Canon USA offers two hardware support options:

Authorized Service Facility Carry-In / Mail-In Service

Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's

option, through Canon USA's Authorized Service Facility (ASF) network. The name

and telephone number of the ASF(s) near you may be obtained from Canon USA's

Web site at: www.canontechsupport.com or by calling the Canon USA Customer Care

Center at 1-800-828-4040, or any time while speaking to a technical support person. A

Product covered by this limited warranty will be repaired or exchanged, as determined

by Canon USA, and returned without charge by the ASF.

InstantExchange Service **

Under Canon USA's InstantExchange Service you may exchange an eligible defective

Product during the limited warranty period for a new or refurbished Product, at Canon

USA's option. This Service is available in the continental Unites States, Alaska and

Hawaii and is utilized by calling Canon USA's Customer Care Center at

1-800-828-4040 8 a.m. to midnight Monday through Friday and 10 a.m. to 8 p.m.

Saturday (except holidays). The foregoing times are subject to change in Canon USA's

sole discretion. If your call is completed by 3pm Eastern Time, Canon USA's repair

facility will, at its expense, ship out the replacement product the same day, via

overnight courier, for delivery the following business day (second business day in

Alaska and Hawaii).

A further explanation of the service/support options is available at the time of your call

to the live technical support number(s) above or via the website at

www.canontechsupport.com. Please note that under the InstantExchange program, a

replacement product will be provided to you prior to your return of the defective product.

Since the defective product becomes the property of Canon USA at the time of the

exchange, the defective product must be returned in the shipping materials provided. If

the defective product is not returned, as directed, you will be responsible for the value of

the replacement product, for which Canon USA may invoice you.