Astro Gaming 939-001514 Faq - Pagina 8

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How do I install Firmware for MixAmp

Pro? (Universal)

To install firmware on your MixAmp Pro please visit the website below:

astrogaming.com/firmware

Download the most recent version of MixAmp Pro firmware.

Once downloaded, plug in the MixAmp Pro to your computer via the USB. The

optical connection is not required.

Now that you are hooked up to the PC, run and complete the firmware installation.

Once started the firmware will guide you through the process.

I can only hear out of one side of my A40

with MixAmp Pro/One side is louder than the

other. (PS4/PS3/PC/XB360)

I understand you are experiencing issues with your A40. Here are a few steps you

can take to attempt to remedy the issues. Before troubleshooting please ensure you

have setup the audio system correctly by using our setup guides.

Test out the headset by itself on an alternate device. You can either test it out on a PC

•

using the included PC splitter that splits the single jack on the headset to microphone

in and speaker out jacks or you can hook up the headset directly to any smartphone.

Test out the headset and MixAmp on an alternate PC or gaming console.

•

Test out an alternate headset with your MixAmp.

•