Astro Gaming A40TR Faq - Pagina 6
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I am having issues with audio quality on
A40 with MixAmp M80 (XB1)
I understand you are experiencing issues with your A40. Here are a few steps you
can take to attempt to remedy the issues. Before troubleshooting please ensure you
have setup the audio system correctly by using our setup guides.
Make sure that the M80 is firmly plugged into the controller and the volume wheel
•
is turned up and the game voice balance is in the middle.
Hard reset your Xbox One by holding down the power button until it completely
•
powers off. You should be able to hear it click or shut down fully
Try using the provided inline cable and the headset on a smartphone and see if
•
the sound quality has improved.
I cannot hear other players in chat with my
A40 headset. (PC Edition)
I understand you are experiencing issues with your A40. Here are a few steps you
can take to attempt to remedy the issues. Before troubleshooting please ensure you
have setup the audio system correctly by using our setup guides.
Ensure your headset is securely plugged into the PC
•
Check to see if the voice application you are using is set to use the headset.
•
Make sure volume on the media cable is turned up.
•
I cannot be heard by other players/my
voice quality is poor on my A40 headset
(PC Edition)
I understand you are experiencing issues with your A40. Here are a few steps you can
take to attempt to remedy the issues. Before troubleshooting please ensure you have