Canon imageFORMULA DR-M160II Servicehandleiding - Pagina 4
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Canon
I.
Product Overview and Configuration------------------------------------------------------------------ 1
A. Overview ---------------------------------------------------------------------------------------------------------------- 1
B. Optional imageFORMULA Flatbed Scanner Unit ---------------------------------------------------------- 1
1.
imageFORMULA Flatbed Scanner Unit 101 --------------------------------------------------------------- 1
2.
imageFORMULA Flatbed Scanner Unit 201 --------------------------------------------------------------- 1
C. Optional Barcode Module ----------------------------------------------------------------------------------------- 1
D. Configuration ---------------------------------------------------------------------------------------------------------- 2
E. Box Contents (for Main Unit) ------------------------------------------------------------------------------------- 3
II.
Service Authorization--------------------------------------------------------------------------------------- 4
III. Education Training ------------------------------------------------------------------------------------------ 4
A. Overview ---------------------------------------------------------------------------------------------------------------- 4
B. Technician Certification-------------------------------------------------------------------------------------------- 4
C. Who Should Take This Training --------------------------------------------------------------------------------- 4
D. Prerequisites----------------------------------------------------------------------------------------------------------- 5
E. What You Will Learn------------------------------------------------------------------------------------------------- 5
F. Course Format -------------------------------------------------------------------------------------------------------- 5
G. Course Highlights---------------------------------------------------------------------------------------------------- 5
H. Course Equipment --------------------------------------------------------------------------------------------------- 5
I. Service Materials ----------------------------------------------------------------------------------------------------- 5
IV. Servicing Notes----------------------------------------------------------------------------------------------- 6
A. Power and Plug Requirements ---------------------------------------------------------------------------------- 6
B. Installation Weight & Dimensions ------------------------------------------------------------------------------ 7
C. Installation Space Requirement --------------------------------------------------------------------------------- 8
D. Software Installation Procedures (End-User) --------------------------------------------------------------- 9
E. Estimated Installation Time (End-User) ----------------------------------------------------------------------10
F. Recommended Computer Requirements (End-User) ---------------------------------------------------10
G. Special Tools ---------------------------------------------------------------------------------------------------------10
H. Consumable Parts (End-User) ----------------------------------------------------------------------------------11
I. Recommended Replacement Parts ---------------------------------------------------------------------------11
J. Periodic Maintenance (End-User)------------------------------------------------------------------------------12
K. Firmware Upgrade --------------------------------------------------------------------------------------------------12
V.
End-User Service Offerings----------------------------------------------------------------------------- 13
A. imageFORMULA DR-Scanner Limited Warranty ----------------------------------------------------------13
B. Technical support for the End User---------------------------------------------------------------------------13
1.
Telephone Support----------------------------------------------------------------------------------------------13
2.
Internet Support--------------------------------------------------------------------------------------------------13
3.
Exchange Service -----------------------------------------------------------------------------------------------14
C. Post-Warranty Support --------------------------------------------------------------------------------------------15
1.
eCarePAK ---------------------------------------------------------------------------------------------------------15
2.
Maintenance Agreement---------------------------------------------------------------------------------------15
VI. Authorized Servicer Program -------------------------------------------------------------------------- 16
A. Authorized Servicer Customer Registration System ----------------------------------------------------16
B. The ASCR Registration Process -------------------------------------------------------------------------------16
imageFORMULA DR-M160II Service Guide
imageFORMULA DR-M160II Service Guide
Contents
June 2014
Page iii