Comcast XFINITY Gebruikershandleiding - Pagina 5

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If you need additional support, go to comcast.com/digitalnow or call 1-888-634-4434.

XDTA OOBE SIK 1010.indd 5

Troubleshooting

If the remote control does not work:

• Make sure the batteries are inserted correctly.

• Make sure your remote can "see" the front of the DTA (or the front of the

Remote Control Signal Receiver).

• If you are using the Remote Control Signal Receiver, make sure it is

connected firmly to the DTA.

If there is no light illuminated on the front of the DTA:

• Make sure the power cord is attached to the DTA and plugged into a live

electrical outlet.

If there is no picture on the TV and the light on the DTA is

blinking:

• Make sure you have contacted Comcast to activate the DTA.

• Wait a few minutes. If the light is still blinking, call Comcast at 1-888-634-

4434.

If there is no picture on the TV and the light on the DTA is

solid:

• Make sure the TV and DTA are both set to the same channel (both 3, or

both 4).

• Try switching the TV and DTA to other channel (3 or 4).

• If you're also connected to a VCR, make sure the VCR is turned on.

• Make sure the DTA is connected directly to the cable wall outlet.

• Make sure all the cables are firmly connected.

If the audio is in a language you don't expect to hear:

• You may have accidently changed it to an alternate language option. Press

the LANG button on your remote control one or two times.

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