Dragon Systems DRGON NATURALLYCLEAR USB 5 Gebruikershandleiding - Pagina 5

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Troubleshooting

System locks up when you plug in the USB connector

On a computer system that does not follow proper USB conventions,

there is a chance that the system may lock up when you plug in the

device. If this occurs on your system, contact Dragon Systems

Technical Support.

USB Audio Device is not listed as a selection in the Audio Setup Wizard

1 Open the Windows Device Manager (From the Start menu, click on

Settings, then click Control Panel. Double-click the System icon and

click on the Device Manager tab.) In Windows 2000, click the

Hardware tab, and then click Device Manager.

2 Verify that the USB Audio Device is listed and enabled (not marked by a

yellow circle with exclamation mark) in the Sound, video and game

controllers section.

3 Verify that the USB Composite device is listed and enabled (not marked by

a yellow circle with exclamation mark) in the Universal serial bus

controller section.

4 Close the Device Manager and Open Multimedia/Audio properties (In the

Control Panel, double-click the Multimedia icon and click on the Audio

tab.) In Windows 2000, double-click the Sounds and Multimedia icon.

5 Verify that the USB Audio Device is listed in the Sound Recording

drop-down menu.

If the devices are not listed and enabled as stated above, you may need

to enable USB configuration in your system BIOS. (Some

configurations disable the USB ports by default.) If necessary, remove

the USB Audio Device and/or USB Composite Device and then try to

reinstall the microphone. If installation fails again, contact Dragon

Systems Technical Support.

Microphone does not appear to be picking up sound

Check that the microphone is properly connected to the USB pod and that

the USB pod is properly connected to the USB port on your computer.

Verify that the devices are properly listed and enabled in the Windows

Device Manager and Multimedia settings, as stated above.

Dragon NaturallyClear USB—User's Guide Supplement