Andatech ALX3000 Gebruikershandleiding - Pagina 11

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WARRANTY DETAILS

It is our aim to provide you with quality products that you can trust. Our products come with

guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to

a replacement or a refund for a major failure and for compensation for any other reasonably

foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable

quality and the failure does not amount to a major failure.

The Guarantee

The product is guaranteed to be free from defects in workmanship and parts for a period of 1 year

from the date of purchase. Defects that occur within this warranty period, under normal use and

care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for

parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies

in respect of the product that the consumer has under the Trade Practices Act and similar state

laws.

Proof of Purchase

This warranty is valid for the original purchase and is not transferable. Please keep your purchase

docket or receipt as proof of purchase and as proof of date on which the purchase was made. The

purchase docket (or a copy) or receipt must be presented with the warranty when making a claim

under this warranty.

Service during the Warranty Period

To claim for warranty, contact us on 1300 800 200 or send and email to [email protected].

au to get an RA# (Return Authorisation Number). Ensure that the RA# is clearly stated on the

outside of the packaging and that the product is properly packaged so that no damage occurs to

the product during transit. Shipping of the product back to us for warranty will be at your cost. A

product return without the RA# or proof of purchase will not be accepted.

Extent of Warranty

This warranty is limited to defects in workmanship or parts. All defective products or parts will be

repaired or replaced. This warranty does not cover manuals and packaging.

Normal Wear and Tear

This warranty does not cover normal wear and tear to the product or parts.

Exclusions

This warranty does not cover:

• Calibration costs.

• Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable

care, unauthorised modification, loss of parts, tampering or attempted repair by a person not

authorised by the distributor.

• Any product that has been damaged by a lightning strike either directly or indirectly or a main

power surge or liquid ingress.

• The product if it is located outside of Australia.

• Any damage caused by improper power input or improper cable connection.