Bose SOUNDSPORT FREE Faq
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FAQ
Can the SoundSport Free wireless headphones be used to provide audio for
video, such as watching a movie on a tablet?
Yes. However, the quality of the experience—specifically, synchronisation between audio and
video—may be compromised. Truly wireless headphones are subject to some latency between
audio and video. The latency can vary based on the device, operating system, apps, cloud-based
content, network infrastructure and headphones.
Are SoundSport Free wireless headphones waterproof?
No. SoundSport Free wireless headphones have been designed to be durable enough to withstand
sweat and weather. They are not designed for submersion underwater for extended periods of
time, such as while swimming.
Can SoundSport Free wireless headphones take calls?
Yes. SoundSport Free headphones have an integrated dual-microphone array located on the right
earbud to allow the customer to use them during calls when connected to a smartphone that
supports the Bluetooth HFP profile. Call audio will be heard in the right earbud. In addition to
traditional calls, the headphones will work with many apps that use Voice over Internet Protocol
(VoIP), such as Skype or FaceTime.
How do I connect SoundSport Free wireless headphones to my mobile device?
When the earbuds are initially removed from the case, they will automatically enter discoverable
mode and can be detected by your mobile device. To connect your device and learn about more
features, download the Bose Connect app to finish the connecting process. If you don't have the
Bose Connect app, follow the directions within your smartphone's Bluetooth menu to connect
the headphones. Once the connection has been made, the Bluetooth LED on both earbuds will
turn white. To connect additional devices, press and hold the Bluetooth button located on the left
earbud until you see the Bluetooth LED turn blue or hear the "ready to connect" voice prompt
spoken in the right earbud. Then, follow the directions within the Bose Connect app to finish
pairing.
What is the range of SoundSport Free wireless headphones?
SoundSport Free headphones connect to the source device using the right earbud. As long as the
right earbud and the device are within 9 m (30 ft) of each other, the right earbud will play audio
from the source device. The left earbud will stay connected to the right earbud as long as it is out
of the case, charged and within 9 m (30 ft) of the right earbud. These ranges may be reduced by
physical obstructions, such as walls and doors, or by interference from other electronic devices.