Bose SoundSport Gebruikershandleiding - Pagina 11

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Troubleshooting

If you experience any trouble using your headphones, try the following

troubleshooting instructions.

Problem

No audio/intermittent audio

Excessive bass

Microphone is not picking up

sound

Device is not responding to

remote (button) presses

Eartips falling off

Lost eartip

Sound is mufﬂed from earpiece

Using the headphones

What to do

• Securely connect the headphones plug to

the headphone input.

• Try another audio device.

• Turn off any audio enhancement features on

the audio source.

• Securely connect the headphones plug to

the headphone input.

• Make sure the microphone is not being

blocked or covered.

• Try another phone call.

• Try another compatible Samsung Galaxy

device.

• Securely connect the headphones plug to

the headphone input.

• For multi-press functions: Vary speed

of presses.

• Try another compatible Samsung Galaxy

device.

• Securely attach the eartips to the earpiece

and nozzle hook.

• Contact Bose

for replacement tips.

• Clear any debris or wax build-up from the

eartips and headphones nozzles.

• Unplug the headphones from the audio

source, then plug back in making sure they

are securely connected.

• Try another audio device.

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