AU INFOBAR A03 Basishandleiding - Pagina 3

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• If you fail to update software, it may become impossible to operate the

Symptom

What you should check

Page

product. If this happens, bring it to an au shop or PiPit (not accepted by

Cannot hear/hard to hear

Place your ear hole to the receiver.

P. 8

some shops).

the other party's voice

Settings made for specified

Is the caller ID notified? If the caller

Downloading software into the product to update

contacts do not work.

does not notify the caller ID, ringtone

setting in Contacts is not effective.

Update files can be downloaded from the Internet web site into the product

Group ringtone settings in Contacts

directly.

is not effective, either.

Selecting "Start major update" downloads the OS for the product.

If you cannot find the solution to your problem in the above items, refer to the

On the iida Home, [Settings]→[About phone]→[Software

au homepage or au Customer Support on the website shown below.

http://www.au.kddi.com/english/support/

update]

[Start updating software]/[Start major update]

Updating Software or OS

From here on, follow the onscreen instructions.

You can update the product to the most recent software for optimal

After-sales service

performance and to get the latest enhancements.

There are several methods to update software.

■ When asking for repair

■ Notes

For repair, contact Keitai Guarantee Service Center.

• You are charged for data communication when connecting to the Internet

During the

Repairs will be done based on the terms of services of the

from the product using packet communication.

warranty

free-of-charge repair warranty described on the warranty

• You are recommended to back up your data before updating software.

period

card.

• For detailed descriptions on various functions, refer to the "取扱説明書

(Instruction Manual)" application (Japanese) installed on the product or "取

Outside the

We shall repair the product for a charge as requested by

扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au

warranty

the customer if repair renders it usable.

period

homepage.

• Fully charge before update. If the update is started with the battery power

low or battery power becomes low during update, software update cannot

be done.

• Check the radio wave condition. Software update may fail in poor reception

area.

• Any operations are not available during software update. Calling 110 (Police),

119 (Fire/Ambulance), 118 (Maritime rescue) is not available. Alarm does not

work, either.

• If software update has failed or stopped, perform the same procedure again.

• Update is unavailable during international roaming.

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*1 Since the storage is shared by data and applications, storage space may be

Continuous

In Japan

Approx. 500 hours

reduced depending on the usage of applications.

stand-by time

Overseas

Approx. 550 hours

*2 It is confirmed that the product and all Bluetooth

(GSM/UMTS/

Bluetooth

standards designated by Bluetooth SIG, and they are authenticated.

LTE)

However, procedures may differ or data transfer may not be possible depending

Continuous

Approx. 590 minutes

on the device's characteristics or specifications.

*3 Changes according to objects obstructing devices and signal reception.

tethering time

*4 Specifications provided in Bluetooth

Maximum number

between Bluetooth

-compatible devices in accordance with their intended use.

of Wi-Fi tethering

*5 The profile supports part of car navigation systems. Refer to the au homepage for

connection

use.

devices

Approx. 68 × 131 × 8.9 mm

Dimensions

(W x H x D)

Internal memory

ROM: Approx. 16 GB

◎ The continuous talk time and continuous standby time may drop to less

RAM: Approx. 2 GB

than half depending on the battery charging status, usage environment

Number of effective pixels: Out-

Approx. 13,000,000 pixels

such as temperature, reception condition at the location where the

camera

product is used, and the function settings.

Number of effective pixels: In-

Approx. 2,000,000 pixels

camera

Wireless LAN (Wi-Fi

) function

IEEE802.11a/b/g/n/ac compatible

Bluetooth

Compatible

Bluetooth

standards Ver.4.0

function

version

compatible *

Output

Bluetooth

standards Class 1

Communication

Within 10 m with no obstacles in the

range

Supported

SPP/A2DP/AVRCP/HSP/HFP/OPP/

Bluetooth

PBAP/HID/PAN/PAN-NAP/PAN USER/

profile

HOGP/MAP/SCMS-T/DUN

Frequency

2.4 GHz band

bands

Continuous 1Seg

Approx. 6 hours 30 minutes

watching time

Continuous Full

Approx. 4 hours 10 minutes

Seg watching

time

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◎ Before handing in the product for repair, make a backup of the

contents of memory since they may disappear during repair. Note that

the Company shall not be liable for any damages and loss of income

should the contents of memory be altered or lost.

◎ Recycled parts that meet the Company's quality standards are

sometimes used for repair.

◎ Collected au cell phones by Replacement cell phone delivery service

which you used before are recycled to cell phones for replacement

after repairs. Also replaced parts by au after-sales service are collected

and recycled by KDDI. They are not returned to customers.

■ Performance parts for repair

The Company retains performance parts for repair of the product main

unit and its peripherals for 4 years after discontinuation of production.

"Performance parts for repair" refers to parts required for maintaining the

functions of the product.

■ Warranty card

At the store of purchase, thoroughly check and read the name of the retailer,

date of purchase and other necessary details filled in on the warranty card,

and be sure to keep it in a safe place.

■ Keitai Guarantee Service plus LTE

An after-sales service membership program on a monthly basis called "Keitai

Guarantee Service Plus LTE" (monthly fee: 380 yen, tax excluded) is available

for using your au cell phone for a long time without worries. This service

expands coverage for many troubles including malfunction, theft and loss.

For details of this service, refer to au homepage or contact Keitai Guarantee

Service Center.

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- 44 -

For inquiries, call:

Customer Service Center

devices are compliant with

For general, charge, operations

(toll free)

Business hours 9:00 20:00 (7 days a week)

From ﬁxed-line phones:

From au cell phones:

0077 - 7 - 111

157

area code not required

standards for making communication

PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR

AFTER CALLING 157 ON YOUR au CELL PHONE

For service canceling procedure in case of loss or theft

(toll free)

Business hours 24-hour (7 days a week)

From ﬁxed-line phones:

From au cell phones:

0077 - 7 - 113

113

area code not required

In case above numbers are not available,

0120 - 977 - 033

(except Okinawa)

0120 - 977 - 699

(Okinawa)

Keitai Guarantee Service Center

For loss, theft or damage

(toll free)

From ﬁxed-line phones/au cell phones,

0120 - 925 - 919

Business hours 9:00 – 21:00 (7 days a week)

Cell phone and PHS operators collect and recycle unused

telephones, batteries and battery chargers at stores

bearing the

logo regardless of brand and manufacturer

to protect the environment and reuse valuable resources.

Sales: KDDI CORPORATION •

OKINAWA CELLULAR TELEPHONE COMPANY

- 50 -

Manufactured by: KYOCERA Corporation

Keitai Guarantee Service Plus (for loss, theft, damage)

From a land-line phone/an au cell phone,

Business hours 9:00 - 21:00 (7 days a week)

◎ You can apply for membership only at the time of purchasing your au

cell phone.

Online Repair Desk (24 hours a day over the Internet)

◎ Once you cancel the membership, you cannot reapply for it until you

*Only available from PCs or smartphones

purchase an au cell phone next time.

https://cs.kddi.com/support/n_login.html

◎ Note that when changing the model or purchasing an extra cell phone,

this service only covers the most recently purchased au cell phone.

◎ When an au cell phone is handed over to you or someone else, the

"Keitai Guarantee Service plus LTE" membership is also handed over to

the successor of the cell phone.

◎ When you get a new au cell phone by changing the model or

purchasing an extra cell phone, the "Keitai Guarantee Service

plus"/"Keitai Guarantee Service plus LTE" membership for the old au

• The Application for the Internet acceptance, if "damage", "wet", "theft" and

cell phone is automatically canceled.

"loss" are eligible. In the case of spontaneous failure (not the cause damage,

◎ Service contents are subject to change without notice.

such as water wet, but does not power on, the screen does not function or

other), it will be accepted by phone for interview is required.

■ au Nano IC Card 04

• To apply for the Internet, you need the e-mail address.

■ au after-sales service information

The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the

card will be replaced at your expense. When malfunction is suspected, or in

case of theft or loss, contact an au shop or PiPit.

Service

■ After-sales service

Spontaneous

If you are unsure about anything regarding after-sales service, contact the

Replacement

failure

following service contact.

cell phone

Customer Service Center (for service canceling procedure in case of loss or

delivery

Partially damage,

theft)

service

water soak, irreparable

From a land-line

0077-7-113 (toll free)

damage, theft or loss

phone,

From an au cell

113 without area code (toll free)

phone,

Business hours 24-hour (7 days a week)

- 45 -

Keitai Guarantee Service plus LTE

Service

0120-925-919 (toll free)

Members

1st year

Free of charge

Spontaneous

Free of charge

failure

2nd year or

(three-year

later

warranty)

Customer

charge

Holding

Partially damage

Upper limit:

over and

5,000 yen

repair

Customer

Water soak, irreparable

charge

damage

10,000 yen

Theft, loss

recompense

*Charge amounts are all tax excluded.

Keitai Guarantee Service plus LTE

Members

Others

1st year

Free of charge

2nd year or

Customer

later

charge

1st: 5,000

recompense

yen

2nd: 8,000

yen

- 46 -

- 47 -

Others

Free of

Replacement cell phone delivery service

charge

◎ When you have trouble with your au cell phone, replacement cell

phone (same model, same color) is delivered by calling to. Return your

damaged cell phone within 14 days after replacement cell phone is

delivered.

◎ Available up to twice in a year from the day you use this service

as a start day. If you do not use this service in the past year at the

Actual cost

subscription to this service, it will be 1st and if you use, it will be 2nd.

* For details, refer to au homepage.

Holding over and repair

◎ Damages and malfunctions intentionally caused by the customer as

well as those due to modification (e.g. disassembly, change of parts,

painting, etc.) by the customer are not covered by this service.

◎ You cannot receive a refund for replacement of the outer casing due to

recompense

stains, scratches, paint removal, etc. on the outer casing.

(model

change)

Main specifications

Display

Approx. 4.5 inches, Approx. 16,770,000 colors,

Transparent TFT

1,920×1,080 dots (FHD)

Weight

Approx. 130 g

Charging times

Common AC Adapter 05 (sold separately): Approx. 160

(estimate)

minutes

Common DC Adapter 03 (sold separately): Approx. 320

minutes

Continuous call

In Japan

Approx. 1,020 minutes

time

Overseas

Approx. 600 minutes

(GSM/UMTS/

LTE)

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