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Installation Illustration

The C310 can be mounted on a post or on a wall. The wall must be thick

enough to hold three times the weight of the camera.

1) Prior to setup and selecting location of installation:

a.Confirm steady wifi signal (at least two grids of signals). If the

signal is not strong enough, you may install a WiFi booster or

repeater to extend the WiFi coverage.

b.Select an area with sufficient sunlight. Ideally, position the

camera under direct sunlight.

c.Avoid areas with moving objects that may disturb the camera.

2) Wall Mount Setup

a.Remove the sticker and place it on the wall, where you wish to

setup your camera.

b.Drill holes in the 3 marked circles and insert the green expansion

screw into the hole. (See Fig. 2.2)

Router

Repeater

Camera

Fig. 2.1

Fig. 2.2

c.Align the holes of the mounting bracket with the expansion screws

and secure the bracket into place. (See Fig. 2.3)

d.Install the camera onto the bracket and secure it in place the

screw.

3) Post Mount Setup

a.Bind the mounting bracket onto the post or pole with the plastic

ribbons and tighten them as much as possible. (See Fig.2.4)

b.Install the camera onto the bracket and secure it in place the

screw.

Product Dimension

155

161

100

29.5

(Dimension:mm)

Accessories

①

②

③

④

Operation instruction of

the product

⑤

⑥

⑦

Installation sticker × 1

② Mounting base bracket × 1

①

③ Screw set × 1

④ PIR shield sheet × 1

⑤ Charging cable × 1

⑥ Operation instruction of the product× 1

⑦ Zip tie x 2

180°Adjust

Adjust 90° up and down

90°Adjust

Tighten the screw

Fig. 2.3

Fig. 2.4

4) Regional Sunlight Distribution (see Fig. 2.6). Identify the distribution of

sunlight according to the region in which you are in. (You may need to

regularly charge the camera for regions in which peak sunshine duration is

within 1.0-2.9).

Note: Peak sunshine reflects the maximum solar irradiance that can be

amassed – 1000 w/m2.

5) Operation time of this camera is determined by amount of solar

charging and the number of times the camera is triggered and awoken.

Fig. 2.7 depicts the relationship between these factors. Refer to Fig. 2.7 to

estimate the camera's continuous working time.

Fig. 2.6

Technical Parameters

Item

Specification

Product model

Solar Intelligent WiFi camera

Lens

3.6mm / M12/90 degrees

Video

H.264 encoding

Audio

Support one way audio

WiFi

Support IEE802.11b / g / n protocols(2.4GHz)

Infrared fill light

Support

PIR Motion Detection

Motion detect range ≈ 15 Feet (5 meters)

If there is no operation within 30 seconds after trigger is

Cycle time

started, enter the sleep state

Network P2P Connection

Support

Battery power indicator

APP support

Maximum output current is [email protected], which will

Standard solar panel

change according to solar intensity and incident angle

Expandable storage space

Expandable storage space: Built-in 16GB Micro TF card

Standby Time

6,800mA, up to 8 months based on 10 events per day.

Record up to 2500 event (30 sec) without charging.

Event Recording

8 hours sunlight allows 480 event recording daily.

Dimension

7" X 7" X 8" (161 X 155 X 108 mm)

Net weight

1.7 Lb

Waterproof level

IP 55

Common problems and solutions

Q: What do I do when I get error message when I try to add camera.

A: There are several causes leading to equipment adding failure:

① Time-out error during adding camera on the App.

Solution: If the WiFi status indicator blinks red over one minute, please

press the reset button for 3-5 seconds until the WiFi status indicator

becomes blinking blue, then confirm if the router signal is strong enough

and input correct router password to re-add the camera.

The number of wake-up times

Average sunshine time (hour)

Black 0

Red

Blue

Green 3

Note: The shaded area means

charging the equipment

artificially according to

practical situation.

Continuuous working time

of camera (day)

120

Fig. 2.7

6) Notes:

PIR sensor is a high-sensitivity detector which is used for infrared

detection of object motion. However, motion detection can be triggered by

the change of background lighting change, passing by vehicles or the

blowing leaves.

If the camera detects false alarm frequently, please

use "PIR shield sheet" to reduce motion detection

area. If this does not resolve the issue, you have

option to turn off the motion detection function by

selecting "security" option in APP and turn off the

Notice

"motion detection" function in "Protection" menu.

② On some Android phones, App prompts a message "Please input the

default password, 11111111"

Solution: The failure is caused by abnormal connection between mobile

phone and camera hot spot.

Please access to WiFi setup interface of your mobile phone to connect to the

camera hot spot "DOG-***" manually. Then return to the app to add the camera.

If this does not work, please turn off the mobile phone WiFi and turn it back

on again. Repeat the above manual connection method to add the camera.

Q: Can solar intelligent WiFi camera C310 work all the time? What

happens when the battery is fully drained?

A: The equipment can be used for long-term in case of 4-5 days of sun

irradiation charging every month and 10-20 times of triggering actions. If it

displays as low battery:

① Minimize waking up the camera from false alarm by installing PIR

shield (Refer to page 10)

② Charge the camera using power adapter provided.

Q: How to access the recorded video on micro TF card built-in inside

the camera?

A: The videos stored in the camera can be searched and playback using

"Doby" app installed on your mobile phone.

Q: What do I do if I did not receive the verification code when I signed up?

A: Please kindly check if your phone is out of service, If not, please reboot to try.

Q: What does it mean when the app says "network connection failure"?

A: There are several reasons for a network connection failure.

Two of the main reasons are that a user typed in the wrong password and

there is a weak wifi signal. In some cases, a router has a special setting (such

as hotels) where you need to log in to the company web page to verify portal to

get access to internet. The camera won't work with this kind of router setting.

Q: My device keeps on going "offline".

A: 1) Please make sure the wifi password is correct.

7) PIR Shield Sheet Installation:

● PIR (Passive Infrared) sensor detects changes in heat signature to

distinguish movement. Therefore, motion detection can be triggered by

changes in sunlight; a fast moving cloud layer, automobiles passing by,

and objects flying in the wind may all trigger the sensor.

● If you feel the sensitivity is too high and the device is being triggered too

frequently, you may install a PIR shield sheet.

1) Install the PIR shield according to Fig. 2.8.1.

2) Bend the shield sheet in the five places according to Fig. 2.8.2

● Note: The shaded area can change with an appropriate amount

according to the bending angle of the shield sheet.

Camera

Detection range

Detection

Camera

range

Horizontal angle

Vertical angle

Note: The shaded area can change with an

appropriate amount according to the bending

angle of the shield sheet.

Fig. 2.8.1

Fig. 2.8.2

2) Please make sure you have an internet access from your router.

3) Please check if wifi have special setting(such as hotels) need

to log in to the web page to verify portal to get access to internet. This

function is not available for now.

Q: I cannot connect to see the live video on my phone.

A: Please check the data traffic on the up right corner. If it is not 0Kb, and your app

keeps on searching or cannot connect, this probably caused by short

bandwidth of your internet service. (Please check with your internet

provider to make your that you have at least 40kb/s feasible bandwidth).

Q: Can more than one person access the camera to view videos?

A: More than one person can access the camera to view live videos, BUT

the camera would not allow more than one person to access the camera

at the same time.

Q: My alarm does not work even after I clicked Protection.

A: Please check if your camera is on "At home" mode. If your camera is

on "at home" mode,all device will be on the standby status where motion

detection, message notification or recording function stops functioning.

Q: If device do not have TF card in it, will it record video?

A: Camera needs TF card to be able to record.

Q: How much data does my camera use?

A: Live video will need about 2Mb per minute. If you use audio function,

it need about 0.4Mb more per minute.

Q: My app cannot find a camera.

A: Please make sure that wifi is connected on your phone.

Then check if the wifi indicator on your camera is blinking blue light. If not, please

press the wifi set up button for 3 seconds until the wifi indicator light blinks.

Q: How long can TFcard record?

A: If you use 16GB memory card, motion detection recording mode will

last a year based on 10 events a day.

* Please follow the link: www.freecamglobal.com

for more FAQ(Frequently Asked Questions) solutions