DataCard SD460 Snelstarthandleiding - Pagina 3

Blader online of download pdf Snelstarthandleiding voor {categorie_naam} DataCard SD460. DataCard SD460 7 pagina's. For printers using the datacard xps card printer driver, usb and network
Ook voor DataCard SD460: Handleiding voor snelle installatie (16 pagina's), Handleiding voor snelle installatie (10 pagina's), Handleiding voor snelle installatie (8 pagina's)

DATACARD

The following service options are available in the US and in some countries where Datacard

Group has a direct service presence (US, Canada, Japan, United Kingdom, France, Spain,

Germany, Mexico, Australia and New Zealand). Please contact your Datacard Group regional

service support team for a list of the specific services that are offered in your region.

 On-Site Repair (on-call) - In order for a technician to repair the system, a workspace

that is at least three times the footprint of the SD460 system should be available to

provide adequate access to components. It is highly recommended that the servicing

technician have the recommended parts and tools from the full RSPL in order to

efficiently repair the system.

 Depot or Service Center Repair – If a depot repair option is selected; the customer

needs to consider whether they can be without their SD460 system during the repair time.

Two options may be considered. In each scenario the repair center should have an

inventory of all parts and tools listed in the RSPL.

 Standard Depot Service (Repair with no temporary system) - The defective

system is shipped to a depot/service center for repair. Upon completion of the

repair, the system is returned to the customer. The customer will need to retain

the original shipping container or order a new one so that no damage occurs

during shipment. The customer will not be able to issue cards for up to two

weeks as their system is repaired and returned so a backup unit may be necessary

for customers who cannot be without a system.

 Rapid Replacement Service (Permanent replacement system) – If a quantity of

SD460 systems are located in the same general geographic area, the service

provider may retain an inventory of SD460 systems. When a system needs to be

repaired, a permanent replacement system is shipped to the customer and the

defective system is shipped to the designated repair center. In this scenario, the

asset tracking number/serial number will need to be updated with the replacement

system asset tracking number/serial number. Note Rapid Replacement is only

offered on the SD460 printer with a tactile impresser if the customer has 15 or

more systems covered under the contract. See the SD460 Printer Service Price

Pages for more details.

Depot repair considerations when shipping for repair –

 Prior to shipping an SD460 system that has been in production, the supply

ribbons and card stock must be removed.

 Do not include power cords and power supplies when shipping the unit for

depot repair.

If the original shipping container has not been saved, a new shipping kit must be ordered that

contains the shipping carton with foam inserts and appropriate packing material (SLM/CLM

w/impression feature part number 508529-002; SLM/CLM w/o impression feature part number

508529-001 and printer part number 503680-001).

Installation

The person doing the install should be able to lift a minimum of 33 lbs (15.0 kgs). To configure

the system an IT administrator should provide the IP address of the network. For network

requirements refer to the site preparation section in the User Guide.

SERVICE ANNOUNCEMENT