Dymo COLORPOP Gebruikershandleiding - Pagina 10

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Dymo COLORPOP Gebruikershandleiding

Troubleshooting

Review the following possible solutions if you encounter a problem while using your printer.
Problem/Error Message
No display
Poor print quality
Poor cutter performance
Printing...
Too many characters!
Exceeded maximum number of characters in buffer
Too many lines!
Exceeded maximum number of lines
Battery low
Insert cassette!
No label cassette is inserted.
Label jam!
Motor is stalled due to label jam.
How do I remove the backing from the label?
If you need further assistance, visit the DYMO Web site at www.dymo.com.
Solution
Ensure the printer is turned on.
Replace batteries or connect the optional power adapter.
Replace batteries or connect the optional power adapter.
Ensure label cassette is installed properly.
Replace the label cassette.
Clean the print head. Contact
Clean the cutter blade.
No action required. Message disappears when printing is finished.
Additional characters cannot be added.
Delete a line to fit text within the label width.
Insert a wider label cassette.
Up to two lines of text are allowed on 1/2" (12 mm) labels.
Replace batteries or connect the optional power adapter.
Insert a label cassette. See "Inserting and Removing the Label
Cassette".
Remove the label cassette.
1
Make sure the tape and ribbon are taut across the top of the cassette
2
and that the tape passes under the label guides.
If necessary, turn the ribbon rewind spool clockwise to tighten the
ribbon.
Correct
Ribbon rewind
Make sure the tape extends at least 1/8" past the label guides and is
3
not caught under the guides.
DYMO labels have an easy-to-peel split back.
Locate the split on the label backing.
1
Gently pinch the label length-wise, folding
2
toward the printed side of the label. The label
backing will separate.
Carefully peel away the backing from the label.
3
8
Customer Support
for instructions.
Incorrect
Label guides
Cutter slot
Split backing