Hiboy VE1 PRO Gebruikershandleiding - Pagina 13

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9. Why the max distance is lower than advertised max distance?

A: Please note the max distance is measured when it is no wind and at 77°F, the scooter's fully charged to ride at a even speed of 11.4 mph (18.4 km/h) on a at surface with a load of

165 pounds (75 kg). The real battery life vary with different factors of the load , humidity , wind speed and operation habits...etc.

10. Can I ride the scooter in the rainy days?

A: Kindly note the scooter waterproof level is IPX4, we don't suggest you to ride it in the rainy days.

11. Is there any caution for storing the scooter if I need to go out for a long time vacation?

A: Please make sure the scooter is stored in a dry & cool place, do not put it outdoors for long time, and if the scooter is expected to be left idle for more than 30 days, please fully

charge the battery, keep in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty.

Trouble shooting

Error description

Error code

Motor Hall Error

Brake Error

There is problem for the communication between

the top display and controller inside the frame

Over current protection, when E4 appears, both

electronic brake and throttle will stop working

Low voltage protection, when the battery voltage

is lower than 30V, it will show up E5

There is problem for the communication between

the top display and controller inside the frame

Controller Error

Motor Stuck Error

Solution

Need to check if the motor hall cables are connecting well ﬁrst, if

any cable is not connecting well, re-connect it and see if the E1 error

disappears;After re-connecting the haul cables and E1 still exists,

then need to replace the motor.

Check whether the contact switches of the left and right brake bars

cannot return to the position. If they cannot return to the position,

please replace the brake bars.

(Brake handle fault will only be detected when starting up)

Need to replace the top display PCB and the

display-controller connection cable

Normally the E4 will disappear automatically after cool down the

scooter for a while, if the E4 continues to show up frequently, then

need to replace the controller

First charge the scooter and see if E5 disappears, if E5 doesn't

disappear after charging, then need to replace the battery

Check whether THE communication assembly line between the top

display and the controller is loose or the communication line is torn off.

Replace the controller and the top display

Need to replace the controller

Turn the motor wheel by hand to see if the motor is stuck. If the

motor is stuck, replace the motor with a new one.